Proposals Co-ordinator

3 weeks ago


Birmingham, United Kingdom Integral UK Full time

**Proposals Coordinator**

Managing and reporting on the status of quotes and providing accurate information to account co-ordinators for customer reports

Working in collaboration with account co-ordinators to improve quality and timeliness or quote submissions.

Working in collaboration with operational teams to increase engineer lead generation & quality of information

Identify and implement process improvements to optimise conversions and margins

**Outline Job Description**:

- Producing quotations for remedial works, and issue to the Customer.
- Requesting/Generating Linked Work Orders (Verisae), as required, for remedial works quotes.
- Uploading remedial works quotes to Customer portals, including Verisae.
- Generating contract renewal proposals to retain existing Customers.
- Chasing outstanding remedial quotes and renewals to improve conversation rates.
- Revising and re-issuing any rejected quotes on customer portals.
- Liaising with subcontractors and suppliers, to ensure best value costings are achieved.
- Providing Customer support and responding to queries related to remedial quotations and contract renewals.
- Actioning all Customer queries and requests in a timely manner, escalating as required.
- Liaising efficiently with Customers, Service Engineers and the wider H&K Team.
- Developing and maintaining knowledge of all relevant IT systems
- Ensuring adherence to all Company Policies & Procedures.

Applicants must be reliable, punctual, good team players and have good communication & IT skills.

Knowledge & experience within the sprinkler industry would be desirable, although experience in a related engineering our service delivery field would also be considered


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