Customer Involvement

**Job Title**:Customer Involvement & Engagement Office **Contract Type**:Secondment (6 Months) **Salary**:£27,186.53 (£29,943.77 is achieved after 12 months successful performance in the role) **Working Hours**:35 hours per week **Working Pattern**:Flexible working **Location**:Liverpool / Hybrid **Why Riverside?** At Riverside, we’re a housing...

**Latest Opportunities**: We are passionate about building thriving communities where people are proud to live and can be their best. It’s an exciting time to be joining us as we continue our journey as an independent landlord. If you are the kind of person who is hard working and passionate about making a difference to our customers then we would love to...

Supporting the Neighbourhood Manager, the Customer Lead will manage a small team of Neighbourhood Housing Officers, supporting delivery of generic housing management including: allocations, arrears, void management, estate management, customer/ resident involvement, lettings and other customer interactions. This role will take responsibility for ensuring...

**Job title**: Customer Lead **Contract**: Permanent **Salary**: £38,231.35 **Location**: L11 2SF Supporting the Neighbourhood Manager, the Customer Lead will manage a small team of Neighbourhood Housing Officers, supporting delivery of generic housing management including: allocations, arrears, void management, estate management, customer/ resident...

**About the role** This role is a support to the Neighbourhood Manager in leading the customer relationship function within the wider Neighbourhood team, managing employees and processes within the team; and achieving KPI’s which will include customer satisfaction, arrears and void management. **Role Summary** The Customer Lead will oversee the Customer...

Immediate start - Customer Service role **About Our Client**: To maintain a high level of customer service when speaking with clients and customers. This is an excellent opportunity for someone who is looking to get involved in a business that involves helping people. - Process claims through use of computerised system in a timely and accurate manner -...

Immediate start - Customer Service role **About Our Client**: To maintain a high level of customer service when speaking with clients and customers. This is an excellent opportunity for someone who is looking to get involved in a business that involves helping people. - Process claims through use of computerised system in a timely and accurate manner -...

**Latest Opportunities**: We are passionate about building thriving communities where people are proud to live and can be their best. It’s an exciting time to be joining us as we continue our journey as an independent landlord. If you are the kind of person who is hard working and passionate about making a difference to our customers then we would love to...

Salary : £34,590.27 rising to £36,410.81 upon successful completion of probation Supporting the Neighbourhood Manager, the Customer Lead will manage a small team of Neighbourhood Housing Officers, working in the Norris Green community, supporting delivery of generic housing management including: allocations, arrears, void management,estate management,...

**Responsibilities**: - Troubleshoot and resolve customer issues, and proactively identify and address potential challenges - Collaborate with cross-functional teams to ensure customer satisfaction and retention - Provide customers with accurate and timely information about our products and services - Update customer records in our database to ensure...

You will work as of the Customer Services team and will be involved in order receipt product dispatch complaint handling invoicing internal and external audit You will update the Customer Relationship Management (CRM) database and other systems key to the department. Following training, using the information manuals provided, you will provide advice to...

We are seeking a friendly and proactive Customer Service Representative to work in person with our customers. The role involves assisting customers with their inquiries, upselling products and services, ensuring a positive customer experience and doing face to face sales. **Key Responsibilities**: - Greet and assist customers in person. - Answer questions...

This is an entry level position. We are seeking a friendly and proactive Customer Service Representative to work in person with our customers. The role involves assisting customers with their inquiries, upselling products and services, and ensuring a positive customer experience. **Key Responsibilities**: - Greet and assist customers in person. - Answer...

**What’s involved?** Like any business, there will be some challenges that you’ll face and it won’t always be a breeze; however, with the support of your team we guarantee that you'll surpass even your own expectations. Here are parts of the role that you’ll be responsible for: - Problem solving - Customer Service - Proactive decision making -...

Customer Service - Immediate start **About Our Client**: - Provide excellent customer service - Being the first point of contact for customers, you will be able to build strong relationships and gain an understanding of their needs. - Handling inbound queries - Get involved in team meetings **The Successful Applicant**: - Previous customer service or...

We are seeking a friendly and proactive Customer Service Representative to work in person with our customers. The role involves assisting customers with their inquiries, upselling products and services, ensuring a positive customer experience and doing face to face sales. Key Responsibilities:Greet and assist customers in person.Answer questions and provide...

This is an entry level position. We are seeking a friendly and proactive Customer Service Representative to work in person with our customers.  The role involves assisting customers with their inquiries, upselling products and services, and ensuring a positive customer experience. Key Responsibilities:Greet and assist customers in person.Answer questions...

**As a Customer Service Advisor you will be the first point of contact for our customers. Main duties would involve placing and answering calls (no sales or cold calling) and capturing all the relevant information efficiently and accurately, whilstproviding an excellent customer experience.** **This is an amazing opportunity for someone with experience...

**As a Customer Service Advisor you will be the first point of contact for our customers. Main duties would involve placing and answering calls (no sales or cold calling) and capturing all the relevant information efficiently and accurately, whilstproviding an excellent customer experience.** **This is an amazing opportunity for someone with experience...

**As a Customer Service Advisor you will be the first point of contact for our customers. Main duties would involve placing and answering calls (no sales or cold calling) and capturing all the relevant information efficiently and accurately, whilst providing an excellent customer experience.** **This is an amazing opportunity for someone with experience...