Customer Lead

**About the role** This role is a support to the Neighbourhood Manager in leading the customer relationship function within the wider Neighbourhood team, managing employees and processes within the team; and achieving KPI’s which will include customer satisfaction, arrears and void management. **Role Summary** The Customer Lead will oversee the Customer...

**Latest Opportunities**: We are passionate about building thriving communities where people are proud to live and can be their best. It’s an exciting time to be joining us as we continue our journey as an independent landlord. If you are the kind of person who is hard working and passionate about making a difference to our customers then we would love to...

Supporting the Neighbourhood Manager, the Customer Lead will manage a small team of Neighbourhood Housing Officers, supporting delivery of generic housing management including: allocations, arrears, void management, estate management, customer/ resident involvement, lettings and other customer interactions. This role will take responsibility for ensuring...

Join Inside Global, a leading agency for B2B tech companies, and take on the role of Client Success Lead.We're seeking a talented individual to drive client satisfaction and retention through effective programme management and campaign delivery.Key Responsibilities:• Project manage campaigns from set-up to renewal and growth• Manage daily client contact...

Customer Insights LeadLiverpool (Hybrid – 3x Days a Week in Office)Salary: £50,000-£60,000About the Company:A leading fashion retailer is seeking a Customer Insights Lead to join the team and lead on end-to-end customer experience optimisation.About the Role:As the Customer Insights Lead, you'll lead a team that is responsible for providing insights on...

Are you passionate about delivering top-tier B2C digital solutions? We're seeking a Senior Product Strategist to join our team at The Lead Agency. This role requires weekly attendance at our Liverpool office (2 days/week).Job OverviewIn this role, you'll be responsible for developing and implementing product strategies that drive business growth and enhance...

At The Lead Agency, we're seeking a highly skilled Data and Technology Director to join our team. This is a unique opportunity to bridge the gap between our clients, data providers, and internal teams, facilitating the inbound flow of crucial data into our systems and accurate outbound delivery of customer data to our clients through seamless...

Part-Time Sales Representative OpportunityWe are seeking an experienced sales professional to join our team as a Part-Time Sales Representative. This is a flexible opportunity with 20 hours per week, Monday to Friday, 9am to 2pm UK time.In this role, you will be responsible for calling and scheduling appointments with potential customers in the UK, managing...

Remote Appointment Setter OpportunityWe are seeking an experienced sales professional to join our team as a Remote Appointment Setter. This is a part-time opportunity with 20 hours per week, Monday to Friday, 9am to 2pm UK time.This role involves calling and scheduling appointments with potential customers in the UK, managing follow-up calls, and ensuring a...

Role Overview: We are seeking an experienced sales professional to join our team as a part-time Appointment Setter at the Lead Gen Dept.">The ideal candidate will be responsible for calling and scheduling appointments with potential customers in the UK, managing follow-up calls, and ensuring a seamless process for clients in the Tech and SaaS...

Empower Your Career with TLA:The lead agency is seeking a skilled Data Integration Specialist to bridge the gap between our clients, data providers, and internal teams.As a Data Integration Specialist, you will be responsible for facilitating both the inbound flow of crucial data into our systems and accurate outbound delivery of customer data to our clients...

Accelerate Your Career at The Lead AgencyAre you passionate about the automotive industry and love working with data? We're seeking a skilled Automotive Data Analyst to join our team at The Lead Agency, a marketing powerhouse with a 22-year legacy of innovation and success. We collaborate with top-tier UK auto brands like Volkswagen, BMW, and Ford, driving...

About the RoleWe are seeking a highly experienced Customer Service Operations Lead to join our team at Morgan Ryder in Liverpool. This role involves leading a dedicated customer service team, ensuring exceptional service delivery to defence and military customers.As Customer Service Operations Lead, you will be responsible for managing and supporting a team...

Key Responsibilities:We are seeking a Customer Insights Manager to lead on end-to-end customer experience optimisation.Key Tasks:Gather insights from surveys and disparate data sets to optimise customer journeys.Analyse Voice of the Customer (VoC) and Speech Analytics data using qualitative and quantitative methods.About the Role:This role is an exciting...

Job Title: Customer Service Team LeadAbout the Role:Our client, a leading financial services provider based in Liverpool, is seeking a professional Customer Service Team Lead to join their organisation on a permanent basis. As they continue to expand, they are looking for an experienced team leader to oversee their frontline service teams, ensuring they...

Job Title: Customer Service Team LeadJob Summary: We're seeking an experienced Customer Service Team Lead to oversee our internal Customer Service team.The ideal candidate will have a strong background in customer service, experience supervising/managing a team, and excellent communication skills.Key Responsibilities:Manage a small customer service team...

Are you passionate about the automotive industry and love working with data? We're looking for a skilled Automotive Data Analyst to join our team at The Lead Agency, a marketing powerhouse with a 22-year legacy of innovation and success. We collaborate with top-tier UK auto brands like Volkswagen, BMW, and Ford, driving new car sales through cutting-edge...

Empower Your Career with TLA: Join the team at TLA, the award-winning automotive marketing powerhouse. With a 22-year legacy of innovation and success, we partner with all major UK auto brands, such as Volkswagen, BMW, and Ford, to drive new car sales through cutting-edge customer acquisition solutions. The Role: As Data Integrations Manager at TLA,...

Head of Global Customer Success (Mat Cover)Company:Series-A funded scale-up RegTech business, in growth mode!Recognised and partnered with leading global financial institutions!Helping FI’s make historically complicated processes, super simple and save them a lot of time!The opportunity:Initially a Maternity cover role (6 months), but with definite scope...

Accelerate Your Career at TLA! Are you passionate about the automotive industry and love working with data? Join the award-winning TLA, a marketing powerhouse with a 22-year legacy of innovation and success. We collaborate with top-tier UK auto brands like Volkswagen, BMW, and Ford, driving new car sales through cutting-edge customer acquisition...