Quality Improvement Facilitator

3 weeks ago


Wakefield, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

The post holder provides management support to the Nursing & Quality Team. This will involve working alongside clinical and non-colleagues to ensure they have timely information in relation to quality and patient experience. The post holder will also work with various members of staff Trust wide in the development and roll out of quality improvement projects as well as assisting in preparation, assurance and response to the Nursing and Midwifery Quality Governance Framework. Support teams to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively.

The post holder will develop and provide overall project management support on a number of quality and safety priorities including ward accreditation and nursing and midwifery quality governance framework. Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally. Assist in the development and roll out of quality improvement projects for example Nursing and Midwifery Quality Governance Framework, Patient Experience and Patient Safety. Assist the Quality & Safety team with gathering evidence, preparation of reports and analysis of data for use for CQC inspections.

This will involve office based work as well as ward based checklist and mock inspections. Support clinical and non-clinical teams to make improvements in Quality of Care through the use of available data from key data sources such as Nursing and Midwifery Quality Governance Framework, national patient survey results and the Friends and Family Test, and Trust complaints. Support a variety of campaigns across the Trust, this will involve the use of social media, preparation of campaign materials and visiting clinical areas to support staff in the cascade and implementation of the improvement projects. Support the organisation and administration of the quality and assurance teams meetings with wards.

Escalate any areas of concern or risk to the Quality and Accreditation Practitioner and Quality Improvement Lead. Analyse and interpret complex data and produce reports for a various patient experience and quality meetings. Use a variety of methods to interrogate both quantitative and qualitative complex information and present this information in a meaningful way. Support the Quality and Accreditation Practitioner to share results and deliver regular reports to relevant stakeholders.

Work alongside the Quality Improvement Lead to triangulate quality and patient experience data with other sources of information. Produce and present reports detailing trends and themes, lessons learnt and resulting changes in practice for directorate or divisional meetings and for quarterly and annual reports. Support the Quality Improvement Lead to write professional reports displaying relevant information to a range of committees and stakeholders. Sit on / attend relevant groups undertaking administrative tasks and contributing papers, reports and results.

Support the Quality & Safety Team to promote quality improvement activity within Divisions. Support the Quality and Accreditation Practitioner in the development of creative approaches to sharing learning on service improvements. Demonstrate effective communication with colleagues to ensure team relationships are developed. Ensure timely exchanges of information to other departments and external bodies.



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