IT Support Technician

3 weeks ago

London, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time

**Position: IT Support Engineer**

**Location: Covers Lambeth and Gravesend**

**Salary: £25k - £30k - £5k car allowance plus Benefits.**

**IT Field Engineer**

This is a varied and rewarding role suitable for an experienced ICT professional who has the ability to learn quickly, has broad problem solving skills and is keen to expand their technical knowledge.

**Technical Requirements**

**Essential**:

- Proven experience in installing, configuring and troubleshooting Microsoft Windows Server (2012-2019)
- Installation and configuration of Windows Server roles and services (DHCP, DNS, DFS, RDS)
- Experience of Office 365 deployments, migrations and management
- Virtualisation - Good understanding of virtualization with good experience with installing and managing Microsoft Hyper-V
- Excellent experience of PC deployment, particularly the use of the SCCM, Microsoft Deployment Toolkit and WDS to build and deploy images
- AD - installation, configuration and management of Local and Azure Active Directory and Group Policy
- High level knowledge of Windows Operating Systems, especially Windows 10
- Networking - Ability to configure a wide range of networking hardware. Experience with HP/Aruba Provision switches is advantageous
- Experience of subnetting, VLAN design and implementation is preferable.
- Knowledge of backup solutions and the ability to implement VEEAM, Redstor and NAS devices
- Experience with web-filtering solutions is an advantage, especially Smoothwall
- Knowledge of the Sophos suite, especially anti-virus
- Experienced in the management and implementation of managed wireless solutions, especially Aruba, with the ability to configure Guest networks and 802.1x security

**Desirable**
- Knowledge of educational ICT networks and the unique challenges they face
- Microsoft Exchange experience
- Knowledge of cabling and AV technologies
- Experience of managing mobile devices (iPads etc.)
- Apple Mac experience
- Microsoft Qualifications or similar (HP accreditations, Cisco etc.)

**And non-technically we're looking for**
- Professional attitude to dealing with customers
- Positive outlook and attitude, even in busy situations
- Previous experience working in the education sector is beneficial
- A great communicator, written and verbal
- A flexible approach
- A self-motivator
- Excellent time management and planning skills
- A well organised person who can respond to shifting priorities and plan effectively
- Someone who can follow instructions and work alone when required
- A Can-do, hands-on attitude

An enhanced DBS/CRB check will be conducted for eligibility for this role.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

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