Customer Service Advisor

2 weeks ago


Reading, United Kingdom SSE Full time

**About the Role**

**Base Location**: Reading

**Salary**: £25,703 - £29,879 + a range of other benefits to support your family, finances and wellbeing.

**Working Pattern**: 9 month Fixed Term Contract | Full Time | Flexible First options available

**What is the Role?**

We have a number of exciting opportunities for Customer Service Advisors to join our Hub team. As a Customer Service Advisor, you will be based in a customer contact centre environment in a predominantly a telephony-based role. As part of your role you will:

- Ensure our customers receive the highest levels of service through the delivery of exceptional customer service.
- You will be adaptive in your approach, proactively managing your customers and maintain high levels of service under pressure and to set targets.
- Being a customer facing role, you’ll be great at establishing and nourishing positive working relationships with stakeholders both internal and external to the business.

**What do I need?**

To be considered for this role, we would love you to have:

- Excellent communication and negotiating skills.
- Customer Service experience.
- Experience of Inbound Telephony roles would be advantageous.

**About our Business**

The race to net zero is intensifying for businesses of all sizes. Sustainable decisions made today can meet customers' changing needs for tomorrow and bring long-term success for businesses. Part of SSE plc, the UK and Ireland's largest renewable electricity generator, SSE Energy Solutions is different as all its renewable electricity is sourced from SSE's own UK wind and hydro assets.

In addition to providing gas and electricity to businesses across the UK, SSE Energy Solutions invests in, builds and connects localised flexible infrastructure to drive the long-term performance of energy assets. SSE Energy Solutions works with its customers to deliver financially robust plans to bring flexibility and diversity to their energy infrastructure - the low-carbon solutions they need to succeed in the race to net zero.

**What’s in it for you?**

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

**Next Steps**

EXTERNAL: Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.

INTERNAL: As a courtesy, please let your current line manager know you are applying.

LI-LM1

LI-Hybrid



  • Reading, United Kingdom Matched Group Full time

    **Customer Service Advisor - Home and Office based** **Basic £23,000 - £24,000 + Benefits** **Location**: Reading **Why**: FinTech SaaS Vendor experiencing huge growth - Do you have a degree in Accountancy, Business Studies, Finance etc.? - Are you passionate about delivering the best customer service? - Do you understand why companies use financial...


  • Reading, United Kingdom Eden Brown Synergy Full time

    **Customer Service Advisor** Eden Brown Synergy is working with an organisation based in Reading who are seeking to recruit a Customer Service Advisor to join their Bereavement and Claims team for 6 months. The role is full time, to start on the 12th December, and pays an hourly rate of £11.80 PAYE plus holiday pay. Full training is given (onsite) and...


  • Reading, United Kingdom HAYS Full time

    Customer Service Advisor Customer Service AdvisorTo be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service.To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales...


  • Reading, United Kingdom Hays Full time

    Customer Service Advisor Customer Service AdvisorTo be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service.To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales...


  • Reading, United Kingdom Starfyn Recruitment Full time

    Starfyn Recruitment are working with a leading drinks distributor and one of the fastest growing, privately owned businesses in the UK. The aim, to provide the best customer service in the industry. They are a business that is built on their relationships and reputation and their customers are at the heart of everything they do. Alongside partners, staff...


  • Reading, United Kingdom Jewson Full time

    We are looking for an enthusiastic and flexible part time **Customer Service Advisor** to join our team in **Jewson Reading (RG2 0QQ)!** As a **Customer Service Advisor**, your role will be essential to keeping our branch running smoothly. From serving our customers at the trade counter and helping outside in the yard to processing customer orders and...


  • Reading, United Kingdom Inc Recruitment Full time

    Sales Advisor – With Customer Service SkillsImmediate Availability - Start as a Sales AdvisorPut your sales and customer service skills to good use!Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.Our...


  • Reading, United Kingdom The HR Dept Full time

    **About Us**: Tileflair is a large independent supplier of quality tile solutions and designs. Headquartered in the South, they specialise in serving and supplying their quality products to retail consumers, installers, housebuilders, and retailers. Established over 50 years ago, their mission is to help customers ‘**Create Something Beautiful’** by...

  • Service Advisor

    2 weeks ago


    Reading, United Kingdom MBA Project Full time

    Our Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Toyota Reading** Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their cosmetic damage requirements and providing the best solution for the customer. You will also be...

  • Service Advisor

    6 days ago


    Reading, United Kingdom Reed Business Support Full time

    Service Advisor Salary £22,000 - £26,000 with a £32,000 OTE Permanent Full Time Based in Basingstoke REED Business Support are actively recruiting on behalf of an established organisation for a permanent Service Advisor. This is an excellent opportunity for an individual who has previous experience in customer service. As a Service Advisor, you...


  • Reading, United Kingdom Huntress Full time

    A Multinational Energy Company based in Reading office is seeking a Customer Service Advisor to join their team on a contract basis for 8 months. (Extension highly likely) **Duties**: Mainly dealing with business customers / internal teams - Responding to enquiries - Logging information and updating databases - Looking at customers Financials - Admin...

  • Service Advisor

    4 weeks ago


    Reading, United Kingdom MBA Project Full time

    Our Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Toyota Reading** Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their cosmetic damage requirements and providing the best solution for the customer. You will also be...

  • Service Advisor

    2 weeks ago


    Reading, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR   Salary = £27k to £29k basic OTE = £33K Per Annum   Working Hours - Monday - Friday 08.00am - 17.00pm Rotating Saturday Mornings 1 in 3 = 8am to 12 midday 40 hours per week   Location - Reading My client one of the leading Commercial Main Dealers globally is looking to expand their service department and requires an...

  • Service Advisor

    2 weeks ago


    Reading, United Kingdom Jemca Group Full time

    Home Jemca are currently offering a new opportunity as a Service Advisor to join our business based at either of our Lexus Reading  dealerships. As a Service Advisor you will be responsible for working with our current customers and managing the service and repair of their vehicles. A Service Advisor will use excellent communication skills...

  • Service Advisor

    5 days ago


    Reading, United Kingdom Pembrook Resourcing Full time

    Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the...

  • Service Advisor

    3 weeks ago


    Reading, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR   Salary = £27k to £29k basic OTE = £33K Per Annum   Working Hours - Monday - Friday 08.00am - 17.00pm Rotating Saturday Mornings 1 in 3 = 8am to 12 midday 40 hours per week   Location - Reading My client one of the leading Commercial Main Dealers globally is looking to expand their service department and requires an experienced...


  • Reading, Berkshire, United Kingdom Hays Full time

    Customer Service Advisor Customer Service Advisor To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related...

  • Service Advisor

    1 week ago


    Reading, Berkshire, United Kingdom Company: Full time

    Find jobs in the automotive retail industry NEW SERVICE ADVISOR JOBReading, BerkshireSalary: 29k basic + 4k bonus + benefitsWe are seeking a professional and experienced Service Advisor / Aftersales Advisor to join our clients service team.Ideally you will have some service / aftersales experience and a full UK DL.Responsibilities of the Service Advisor /...

  • Service Advisor

    7 days ago


    Reading, Berkshire, United Kingdom Yolo Recruitment Full time

    NEW SERVICE ADVISOR JOB Reading, Berkshire Salary: 29k basic + 4k bonus + benefits We are seeking a professional and experienced Service Advisor / Aftersales Advisor to join our clients service team. Ideally you will have some service / aftersales experience and a full UK DL. Responsibilities of the Service Advisor / Aftersales Advisor : * Deal with...


  • Reading, United Kingdom HAYS Full time

    Supply Chain Customer Advisor Supply Chain Customer Service AdvisorResponsibilities:Be the go-to person for operational teams when they encounter purchasing problems.Work with suppliers to resolve these issues to the satisfaction of the operational contact.Assist locations in requesting new suppliers.Ensure they follow the correct procedures during supplier...