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Sales Office Administrator

4 months ago


Aldershot, United Kingdom TeamJobs Full time

TeamJobs are looking for a Sales Office Administrator to join an awesome company, who are the leading provider in their sector. The company have been established since 1969, and have over 50 years of specialist manufacturing experience. They are now lookingfor another person to join the team, to provide sales administrative support through a variety of tasks related to communication and organisation.

You will be office-based and play a key role in the running of the business: receiving and acknowledging orders, ensuring the customer is satisfied and escalating issues and concerns.

**Salary of £25,000 and located in Aldershot, Hampshire.**
- Monday to Friday
- Onsite parking
- Pension scheme
- 25 days holiday plus bank holidays
- Life Cover

**Key Responsibilities**
- Process existing customers’ orders
- Monitor orders with Production Planner
- Raise proforma invoices where necessary from in-house system
- Deal with existing customer enquiries, liaising where necessary with other departments and the Production team, this may include teams calls with the customer.
- Complete various customer’s progress chasing documents as required
- Liaise with customers with regard to order collections/deliveries and with courier companies
- Answer incoming calls and direct as necessary
- Report all new sales -related concerns to the Customer Services Manager
- Arrange, travel, hotel, car hire etc. to support business travel as required
- Other general administrative duties e.g., post and filing, visitor’s refreshments and organise lunches when required

**Person specification**
- Excellent customer relationship building abilities and understanding
- Exceptional communication skills with the ability to be persuasive and procure buy-in from the business
- Good knowledge of different business functions
- Highly organised, with the ability to coordinate and delegate
- Good interpersonal skills
- Meticulous attention to detail
- Good time management with smart presentation
- Computer literate and awareness of web-based marketing and social media