Housing Assistant

3 weeks ago


Oldham, United Kingdom CP Housing Full time

**What you’ll be doing**

You won’t always be at your desk; you may be out and about completing mutual exchange visits and supporting with neighbourhood inspections as required, so there’s a real mix of housing management exposure and an opportunity to further your current housing knowledge.

You will collaborate with various organisations/agencies and liaise with key workers to provide the best outcome for our customers.

There’ll be elements of administrative tasks such as letter writing, mail merges, keeping records up to date and electronic filing.

**About you**

You’ll have a background working in an office environment with experience in communicating with customers about an array of tenancy enquiries. You’ll be resilient and able to deliver messages in a clear way and have a compassionate understanding that is vital in promoting a positive environment for all our customers.

Your attention to detail will ensure the electronic filing is up to date and accurate processing is taking place.

It will be preferrable to have a full UK driving licence so you can get out and about on visits and access to a vehicle to do so.

Strong knowledge in Microsoft Office suites

**What’s in it for me**

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The CPH Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

- Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them and their team
- A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, virtual GP services, mental health training and a health cash plan for all
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension.
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- We celebrate colleagues who go above and beyond with a range of personalised thank you and monthly and annual awards.

**Job Types**: Full-time, Part-time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location



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