Part-time Receptionist Derbynnydd RHan Amser

3 months ago


Pontypridd, United Kingdom Transport for Wales Full time

**Working part time
- 25 hours per week. Hours: 7.30- 12:30 or 12:30 - 17:30 on a rota**

**Equal Opportunities**

At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.

**Who we are**

At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.

We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.

**Role responsibilities**

The Receptionist is responsible for being the Front of House at Transport for Wales’ (TfW) headquarters to act as an essential point of contact for all our colleagues and visitors.
- Be TfW’s front of house for all visitors and colleagues to TfW’s head office by acting as an initial point of contact, greeting people and logging in visitors to ensure TfW can securely provide a good experience when visiting.
- Manage the booking of car park spaces and meetings room by using TfW’s GoBright booking system, to ensure the efficient and organised allocating of parking and meeting rooms.
- Validate documents, post and deliveries by checking invoices and itemised receipts to ensure deliveries are accurate.

**Who we’re looking for**
- Previous experience in a front of house or reception position.
- Good ICT skills with experience of using a range of Microsoft Office software.
- Demonstrable experience of planning, prioritising, and delivering work to a high standard and by the required deadline.
- Good attention to detail, and proficient and accurate in data entry and management.
- Good interpersonal, and written and verbal communication skills.

**Welsh Language Skills**

Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.

**Next steps**

Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.

Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.

Gweithio rhan amser - 25 awr yr wythnos. Oriau: 7.30- 12:30 neu 12:30 - 17:30 ar rota

**Cyfle Cyfartal**

Mae Trafnidiaeth Cymru yn gwerthfawrogi amrywiaeth. Mae’n ein gwneud yn gryfach, yn ein helpu i ddeall ein cwsmeriaid yn well, i wneud penderfyniadau gwell a bod yn fwy arloesol. Mae pawb yn wahanol ac mae gan bawb eu safbwynt eu hunain felly rydym yn creu tîm amrywiol sy’n adlewyrchu’r cymunedau rydym yn eu gwasanaethu. Drwy hyn, rydym yn benderfynol o fod yn un o gyflogwyr mwyaf cynhwysol Cymru. Rydym yn creu rhwydwaith trafnidiaeth cynhwysol y gall pawb yng Nghymru fod yn falch ohono.

**Pwy ydyn ni**

Ein cenhadaeth yn Trafnidiaeth Cymru yw trawsnewid trafnidiaeth yng Nghymru a’i gwneud yn addas ar gyfer y dyfodol, boed hynny ar gyfer rheilffyrdd, bysiau, cerdded neu feicio. Rydyn ni eisiau ysbrydoli cenedl i newid y ffordd maen nhw’n teithio, fel bod pawb yn teithio’n fwy cynaliadwy ac yn helpu i fynd i’r afael â’r argyfwng hinsawdd sy’n wynebu pawb.

Rydyn ni’n lle agored a chynhwysol i weithio, lle mae croeso i bawb a lle caiff ein pobl eu cefnogi i gyflawni eu llawn botensial. Rydyn ni am greu awyrgylch sy’n galluogi ein pobl i dyfu a llwyddo. Mae hyn yn allweddol i’n galluogi i gyflawni’r addewidion rydyn ni wedi’u gwneud i bobl Cymru er mwyn adeiladu rhwydwaith trafnidiaeth gynaliadwy sy’n diwallu eu hanghenion nhw.

**Cyfrifoldebau’r swydd**

Mae’r Derbynnydd yn gyfrifol am fod ym mlaen tŷ pencadlys Trafnidiaeth Cymru er mwyn gweithredu fel pwynt cyswllt allweddol ar gyfer ein holl gydweithwyr a’n hymwelwyr.
- Croesawu’r holl gydweithwyr ac ymwelwyr i bencadlys TrC fel y pwynt cyswllt cyntaf, cyfarch pobl a chofnodi manylion cwsmeriaid i sicrhau bod TrC yn gallu rhoi pr


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