Motor Claims Handler

3 days ago


Glasgow, United Kingdom Search Consultancy Full time

Job Title: Motor Claims Handler
Job Location: Glasgow City Centre - Hybrid options available
Job Salary: Up to £31,000 per annum
About the role:
The Claims Handler Role will be part of the team that is responsible for handling Public and Employee claims on behalf of various clients. Claims Handlers need to provide a quality, proactive, 360 claims service on behalf of important clients and in accordancewith the insurer's claims handling philosophy.
Duties and Responsibilities:

- Establish if cover is in place for the claim
- Record all claims on the digital claims handling system
- Investigate all liability claims either from the desk or by instructing loss adjusters
- Make the decision on liability
- Negotiate settlement of the claim
- Ensure compliance with all legal timescales and client SLAs
- Build relationships with external clients and stakeholders
- Provide referral support to less experienced colleagues
Skills & Experience:

- Experience of policy wording and terms and conditions
- Knowledge of insurance and the insurance market
- Knowledge of how to value an injury claim
- Knowledge of reserving philosophies desirable
- Knowledge of Civil Procedure Rules and the Claims Portal
- Good communications skills at all levels
- Excellent customer service
- The ability to work as part of a team
- Take responsibility for your own workload
- Must be able demonstrate adaptability and flexibility
- Good planning and organisational skills
- Strong IT skills

**Benefits**:

- Competitive salary
- Company laptop and equipment provided
- Pension scheme
- Discount platform; for thousands of retailers
- 25 days Holiday Excluding Bank Holidays



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