Operational Support Manager

3 weeks ago


Glasgow, United Kingdom Biffa Ltd Full time

**Changing the way people think about waste.**

At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's sharedby our 10,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management

Help us make a difference as an **Operational Support Manager** covering Yorkshire, North East, Humberside and Scotland Regions. You can based anywhere within the regions.

**A quick look at the role.**

The Operational Support Manager supports the region to drive through continuous improvement and support any operational business projects and developments. You will engage with relevant stakeholders across the Biffa network to achieve project goals and ensurewe deliver a first class customer experience in line with pre-defined business KPI's. The Operational Support Manager is a very hands on position and can have you stepping in to support as a Traffic Dispatcher one day, to then training new staff or supportingthe roll out of a new project. Flexibility is key as the role does involve daily travel and occasions where shift patterns may need to change (the role is Monday to Friday).

**Why it's an opportunity not to be wasted.**
- The Ops Support Manager will support Depots that require additional support to ensure an increase in operational productivity and an improved quality of service is provided.
- The role will provide additional resource to our Depot Teams and as part of your day, you may need to step in as Traffic Dispatcher or Team Senior to cover staff absence or training.
- You will manage projects and work with key stakeholders across the organisation as defined by the parameters of the project. Projects may include, business acquisitions, re-routes and Operational re-structures.
- The Ops Support Manager will work closely with the operational teams and increase management capability through knowledge sharing, training and support.
- The role will work within cross-divisional teams to provide integrated waste solutions and ensure we are using best practice.
- The Ops Support Manager works closely with project teams/IT teams to continuously improve the operational systems, processes and policies to support regional growth and performance.
- The Operations Support Manager will have a great opportunity to develop through on the job learning/training and as part of the role, will have the opportunity to gain qualifications such as a CPC and CoTC to name a few.

**Requirements**:
**Here's what we require**:

- Experience of working in a position of similar responsibility ideally in Services or Logistics Industry.
- Knowledge and/or experience of delivering continuous improvement within an Operational or Service environment.
- Local geographical knowledge ideal.
- An understanding of the requirements of working within a time critical service would be a benefit.
- An understanding of Profit and Loss data is desirable.
- Experience of managing in a labour intensive, multi-shift environment is ideal.

**The Operational Support Manager must be**:

- Confident and assertive.
- Well organised with excellent attention to detail.
- Able to manage their own workload effectively while keeping to strict deadlines.
- Robust and resilient while being able to absorb pressure and respond positively.
- Able to communicate with conviction, plan with precision and most importantly, play well with others.

**Benefits**

**And here's why you'll love it at Biffa.**
- Competitive salary.
- Company vehicle or car allowance.
- Ongoing career development and coaching - because if you don't grow, we don't grow
- Generous pension scheme.
- Medical and dental scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.
- Plus much more......


**Dedicated to diversity.**

At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.


  • Support Coordinator

    3 days ago


    Glasgow, United Kingdom Victim Support Scotland Full time

    Victim Support Scotland – Empowering People Affected by Crime. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. Who We Are? Victim Support Scotland provides...


  • Glasgow, United Kingdom Victim Support Scotland Full time

    Victim Support Scotland – Empowering People Affected by Crime. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. Who We Are? Victim Support Scotland provides support...


  • Glasgow, United Kingdom Victim Support Scotland Full time

    **Victim Support Scotland - Empowering People Affected by Crime.** We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. **What is the role** This is an exciting opportunity to...


  • Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** The post holder will be part of the Senior Leadership Support Team and support the delivery of a range administrative, business and operating functions within the School. This will involve a range of operational and administrative activities to support the School Senior Leadership Team to facilitate the balance of their full range of...


  • Glasgow, United Kingdom Victim Support Scotland Full time

    **Victim Support Scotland - Empowering People Affected by Crime.** We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. **Who We Are?** Victim Support Scotland provides support...


  • Glasgow, United Kingdom Caledonian Logistics Full time

    Previous transport planning experience essential. Would need excellent communication skills. Our work environment includes: - Growth opportunities - Operational support - On-the-job training - Safe work environment - Overseeing the daily route planning of general work to ensure successful completion of all deliveries and collection, ensuring customer...

  • Operations Manager

    21 hours ago


    Glasgow, United Kingdom Norit Activated Carbon Full time

    Norit has a rich history of over 100 years in innovating and developing activated carbon solutions for a wide range of applications including pharmaceuticals, cosmetics, food, biogas, chemicals, water, automotive and others. We are dedicated to providing cleaner and safer production environments for companies, municipalities, and end-users worldwide. With...

  • Operations Manager

    3 days ago


    Glasgow, United Kingdom Norit Activated Carbon Full time

    Job Description Norit has a rich history of over 100 years in innovating and developing activated carbon solutions for a wide range of applications including pharmaceuticals, cosmetics, food, biogas, chemicals, water, automotive and others. We are dedicated to providing cleaner and safer production environments for companies, municipalities, and end-users...

  • Operations Manager

    4 days ago


    Glasgow, United Kingdom Norit Activated Carbon Full time

    Norit has a rich history of over 100 years in innovating and developing activated carbon solutions for a wide range of applications including pharmaceuticals, cosmetics, food, biogas, chemicals, water, automotive and others. We are dedicated to providing cleaner and safer production environments for companies, municipalities, and end-users worldwide. With...

  • Operations Manager

    3 days ago


    Glasgow, United Kingdom Norit Activated Carbon Full time

    Norit has a rich history of over 100 years in innovating and developing activated carbon solutions for a wide range of applications including pharmaceuticals, cosmetics, food, biogas, chemicals, water, automotive and others. We are dedicated to providing cleaner and safer production environments for companies, municipalities, and end-users worldwide. With...

  • Operations Manager

    17 hours ago


    Glasgow, United Kingdom Norit Activated Carbon Full time

    Norit has a rich history of over 100 years in innovating and developing activated carbon solutions for a wide range of applications including pharmaceuticals, cosmetics, food, biogas, chemicals, water, automotive and others. We are dedicated to providing cleaner and safer production environments for companies, municipalities, and end-users worldwide. With...

  • Operations Manager

    3 days ago


    Glasgow, United Kingdom Norit Activated Carbon Full time

    Norit has a rich history of over 100 years in innovating and developing activated carbon solutions for a wide range of applications including pharmaceuticals, cosmetics, food, biogas, chemicals, water, automotive and others. We are dedicated to providing cleaner and safer production environments for companies, municipalities, and end-users worldwide. With...

  • Operations Manager

    2 days ago


    Glasgow, United Kingdom Norit Activated Carbon Full time

    Norit has a rich history of over 100 years in innovating and developing activated carbon solutions for a wide range of applications including pharmaceuticals, cosmetics, food, biogas, chemicals, water, automotive and others. We are dedicated to providing cleaner and safer production environments for companies, municipalities, and end-users worldwide. With...

  • Operational Manager

    3 days ago


    Glasgow, United Kingdom Quarriers Full time

    Your new opportunity We have a rare and exciting opportunity for an Operational Manager to join our Health, Children, and Families team delivering services across Scotland. As a key member of the leadership and management team you will be responsible for ensuring that assigned services comply with statutory and legislative requirements and effectively...


  • Glasgow, United Kingdom Alexander Mann Solutions (on behalf of Public Sector Resourcing Full time

    Senior Tech Bar Analyst (Inside IR35) Contract Term: 6 months Contracting Authority: The Foreign, Commonwealth & Development Office Location: Glasgow office – 5 days per week. (The FCDO pursues our national interests and projects the UK as a force for good in the world. Within the FCDO, Information and Digital Directorate (IDD) is responsible for...


  • Glasgow, United Kingdom NHS Scotland Full time

    The post holder will ensure that an effective and efficient administrative and secretarial service is delivered to the Multidisciplinary Team which comprises of Nursing Management, Medical staff, and Operational Management working within in-patient Mental Health Services in North West Glasgow. The post holder will ensure that the single point of access...

  • Lab Supervisor

    1 month ago


    Glasgow, United Kingdom Merck KGaA Darmstadt Germany Full time

    Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...

  • CNC Operator

    1 month ago


    Glasgow, United Kingdom Meridian Business Support Limited Full time

    We are recruiting for various CNC Operator roles to join a very well established engineering company supplying the oil and gas, power, chemical processing and water treatment industries with flow systems. These are full time permanent roles based in Glasgow (roles available near Renfrew and Rutherglen areas of Glasgow). You will be working Monday to Thursday...


  • Glasgow, United Kingdom Bennett and Game Recruitment LTD Full time

    Our client, an established and expanding Property Management Group based in Glasgow, are currently seeking a Property Management Support to join them due to continued growth. As the Property Management Support, you will be supporting a team of property managers and their portfolios with the co-ordination and management of associated administration tasks. ...

  • Operations Manager

    4 weeks ago


    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    The University of Glasgow has been changing the world for more than 572 years. Today, we are one of the world's top 100 universities and ranked 13th in the world in the Times Higher Education (THE) World Impact Rankings 2023, demonstrating that we are not only one of the best universities in the United Kingdom, but one of the best universities for the world....