Admin Assistant

2 months ago

Newcastle upon Tyne, United Kingdom One Utility Bill Full time

**Admin Assistant**

**Fixed Term Contract | £23,796 per annum**

We are looking for an inquisitive and confident Admin Assistant to join our Customer Operations Team who’s great at problem solving and loves providing amazing support as part of a warm and friendly Customer Operations Team.

**A little bit about us**

We are a tech business that bundle household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. It’s a game changer.

It’s also a gorgeous place to work. Everybody gets stuck in to make things work, the team will make you feel welcome from day one, and the office is near some pretty great pubs.

Our people scored us a whopping **9.3 out of 10 **for “I recommend One Utility Bill as a place to work” in our last employee engagement survey.

**What you’ll be doing**

The Customer Operations team is essentially the product of One Utility Bill. The team is responsible for a range of tasks which include opening & closing accounts with suppliers and working closely with our Customer Support Team to ensure meter readings are received, bills are accurate and our customers get the service they expect.

**A little bit about you**

Inquisitive with a keen eye for detail
- ️ Excellent at time management and multitasking

Great at problem solving

Confident at communicating with a range of stakeholders

Unafraid to speak up with new ideas
- ️ Willing to drop and roll when needed and show diversity

Ready and willing to offer support to the wider team

**What you’ll get from us**
Firstly, the big one, you can expect a basic salary of £23,796 (pro-rata’d to reflect the length of your fixed-term contract).
You’ll get 25 paid holidays (also, pro-rata’d) with bank holidays on top
You’ll receive (and be paid for) all of the right training to help build your product knowledge and confidence when speaking to customers on the phone.
Our brand new shiny employee benefits platform, Magpie, will be yours to use from day one.
Doing our bit for the community and giving back to local businesses and charities is really important to us. We have lots of company events to raise money for the Newcastle Cat and Dog Shelter and Newcastle West End Foodbank. We are also proud sponsors of our neighbors Ouseburn Community Farm which means we get to walk their goats

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