Senior Credit Controller

6 months ago

Leeds, United Kingdom Maples Group - Legal Services Full time

**OVERVIEW**

The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations.

Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. We hire smart and sharpen smarter, arming talent with best-in-class resources and skills. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth.

**Who We Seek**
- Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work.

**About the Role**
- The Senior Credit Controller will focus on supporting Credit Controllers as they manage the daily credit portfolios as well taking responsibility for some of the firm's largest and most complex clients and dealing with delinquent and aged accounts as a point of escalation. Primary responsibilities include:

- Daily credit management of the teams portfolio of accounts ensuring targets, deadlines and objectives are met
- Identify opportunities, weaknesses and threats in current processes. Design, review and develop strong processes
- Lead on these processes and make sure the wider business understands and follows them whilst continuously striving to improve and propose efficiencies
- Build strong relationships with key decision makers externally
- Design a robust escalation path that can be utilised by the team including guidelines and standards
- Directly deal with escalated accounts working them through to resolution
- Lead on ad-hoc projects
- Understanding how KPI's are set and how best to achieve them
- Support the team on key practices / offices by attending monthly meetings with the relevant partners or financial controllers, agreeing appropriate strategies to collect aged and/or difficult debts, and ensure all queries are resolved appropriately
- Contribute to compilation of credit control reports, ensuring these are delivered in a timely and efficient manner
- Completion of complex account reconciliations and customer queries that are passed on by Credit Controllers / Administrators

**EXPERIENCE**

**What You Bring**
- Proven track record in a Credit Control role
- Working or prepared to work towards ICM
- Process driven and able to identify improvements and opportunities
- Excellent organisational skills, with the ability to multi-task and produce quality within tight deadlines
- Strong communicator together with effective negotiation skills both with clients and the lawyers/partners
- Good verbal and written communication skills
- Able to interact positively at all levels within a law firm and be a team player
- Confident using MS Office, including Word and Excel
- Maintain a strong attention to detail and the ability to deal with confidential matters with discretion
- Can demonstrate initiative and the ability to be proactive, while also being able to follow instructions
- Deliver a 'can do' and proactive approach at all times
- Flexible and prepared to work additional hours at month, quarter and year ends to assist the Revenue team with month end processes

**BENEFITS & REWARDS**

The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:

- Comprehensive health coverage (medical, dental and optical)
- Competitive vacation packages
- Educational assistance and professional development programmes
- Savings or pension plan
- Life insurance
- Travel insurance
- Global mental wellness programme
- Sports clubs and social events

**ABOUT MAPLES GROUP**

Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.

You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.

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