Senior Credit Control Specialist

1 day ago


Leeds, Leeds, United Kingdom Bupa Full time

Job Title: Senior Credit Control Specialist

Company Overview:

Bupa is a healthcare provider and insurer with a strong focus on customer satisfaction.

Salary:

The base salary for this role is £24,000 - £27,000 per annum, depending on experience.

Job Description:

This exciting opportunity is part of our growing Credit Control team in Leeds. As a Senior Credit Control Specialist, you will play a key role in supporting our Care Home network with credit control activities.

You will be responsible for managing the debt position on a portfolio of customers, liaising closely with care home administrators and regional teams to ensure timely collection of monies outstanding. Your excellent communication skills and ability to offer suggestions for process improvements will make you an invaluable asset to our team.

Responsibilities:

  • Action correspondence from customers/internal Bupa departments regarding credit control queries
  • Provide a high standard of service and administration to all internal and external customers
  • Monitor account balances to ensure the debt position is under control
  • Manage total and individual debt positions and ensure timely collection of monies outstanding
  • Ensure central billing is undertaken on a timely basis

Requirements:

  • Experience within a Credit Control environment
  • Technical appreciation of systems and processes
  • Intermediate PC skills including Excel, Word, and Outlook
  • Excellent Customer Service skills and communication
  • Good numerical skills with a financial background

Benefits:

  • 25 days holiday, increasing through length of service, with option to buy or sell
  • Bupa health insurance as a benefit in kind
  • An enhanced pension plan and life insurance
  • Onsite gyms or local discounts where no onsite gym available
  • Various other benefits and online discounts

Why Bupa?

We are a health insurer and provider with no shareholders. Our customers are our focus, and we reinvest profits into providing more and better healthcare for the benefit of current and future customers.



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