Maintenance Administrator

4 weeks ago

Bristol, United Kingdom Connolly and Callaghan Group Ltd Full time

**About us**

Connolly and Callaghan is a SME in the property development and emergency accommodation sector. We are a family run business that has been going for 30 years. It is a fast-paced, challenging and customer-centric organization.

Our success is founded on a culture of doing what's necessary to get the job done. We're seeking likeminded individuals that like to work collaboratively to create and maintain safe and comfortable homes for our customers.

Our work environment includes:

- Casual work attire
- Relaxed atmosphere
- Free parking in BS1

The maintenance team must quickly turnaround our properties upon discharges and to keep the company’s properties in a great condition (conducting reactive and planned maintenance). This role will be imperative to help the maintenance operatives succeed.

**Responsibilities**:
Duties will include (but are not limited to):

- Answering the phones in a courteous and professional manner. Directing the caller to the appropriate member of staff/department when you're unable to help
- Taking deliveries
- Organising deliveries of company property (e.g furniture)
- Front of house duties, including a visitors’ log for all on site visits
- General administration (filing, scanning, data entry)
- Manage vehicle maintenance and insurance for fleet of company vehicles.
- Attend properties when required (e.g to facilitate an inspection)
- Updating property certificate register & organise renewals prior to certificate expiry
- Allocate tasks to the Maintenance team & keep internal stakeholders updated on outstanding maintenance at their properties:

- Allocate tasks according to skillset & resource availability
- Prioritise tasks according to location, resources & business demand
- Manage the maintenance portal, adding jobs, chasing updates for o/s jobs and prompting colleagues to close keep their job list up to date. Remain highly responsive to queries related to maintenance jobs
- Liaise with the relevant stakeholders to manage key and fob system
- Compiling maintenance reports
- Liaising with pest control and ensuring corrective actions are added to the maintenance portal and completed by the most suitable operative
- Ensure fleet have first aid kits and claim cards
- Research competitive prices for services and stock and make recommendations to management where there are opportunities for the company to get better value for money
- Updating procurement register, purchasing stock & raising purchase orders
- Manage stock control including inventory counts
- Research staff training (as requested by your line manager)
- Prepare tools, uniform, permits and ID badges as appropriate for new team members/starters
- Vehicle inspections, accident reporting & collating vehicle condition reports
- Prepare internal and external communications (including signs for our properties)
- Ensure office is clean and tidy. Be responsible for any keys, fobs, permits or paperwork out of place in the office
- Deal with and insurance queries
- Ensure vehicle repairs are carried out quickly
- Ensure that the vehicles go in for their regular service on time
- Provide support or cover when necessary for the Operations Administrator as required
- Perform any other duties, as assigned by management

Adhering to the relevant legislation, good practice, policies, and procedures, including Health & Safety, Confidentiality, Equal Opportunities and Safeguarding at all times.
- Confidentiality - to ensure confidentiality at all times always ensure confidentiality, only releasing confidential information obtained during the course of employment to those acting in an official capacity.
- Data Protection Act - to comply with the requirements of the Data Protection Act.
- Health & Safety - to ensure you comply at all times comply with C&C Health & Safety Policy. You are responsible for taking reasonable care with regard to yourself as well as any colleague, client or visitor who might be affected by an act or failure to act by yourself.
- Equal Opportunities & Diversity - to ensure that all service users, their partners and colleagues at C&C and other partner organisations are treated as individuals by following C&C’s Equality & Diversity Policy.

Safeguarding - to adhere to the implementation of risk management

**Skills**
- Excellent communication and I.T skills
- Scheduling (good to have)
- Stock management (good to have)
- Maintenance experience (ability to schedule a days work)
- Organizational

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Maintenance: 2 years (required)

**Language**:

- English (required)

Work Location: One location

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