Sales Administration Team Lead
6 months ago
**Sales Administration Team Lead**
This is a great role to join the established and high-performing Operations team at Vax. Reporting to the Customer Supply Manager you will be responsible for supporting the team through capacity and transport planning as well as dealing with daily escalations.
Once in the role, you will become an expert in customer supply at Vax, actively working to identify and improve key processes and supporting the team to target problem areas and create robust resolution plans. The role does have a heavy focus on reporting and therefore strong excel skills are required.
**Day to Day**
- Collaborate with all internal teams - Operations, Sales, S&OP.
- Maintain all supply chain trackers, analyse data, recommend and communicate action plans to all relevant personnel.
- Communicate any supply chain opportunities/initiatives that arise and agree how these can be implemented.
- Ensure all orders are processed correctly and efficiently to achieve service level targets within all retail customers.
- Establish yourself as a key member of a cross-functional team ensuring effective flow of information at all times.
- Develop Customer Supply Chain relationships in order to fully understand their day-to-day requirements. Respond to specific demands, identify and build upon areas for development in order to maximise opportunities, minimise cost and all key processes are understood.
- Develop and produce internal reports to include customer activities, issues and opportunities that have arisen, along with proposed solutions that will be implemented within a stated timeframe.
**What we need from you**
- Strong analytical and problem-solving skills
- Able to express ideas clearly and effectively in all situations and actively listens to others.
- Quick learner of ERP & WMS systems
- Competent in Microsoft excel.
- Ability to develop and evaluate data sets when making business decisions
- Possess the ability to work productively, efficiently & effectively, with initiative and drive under tight timescales and pressure, whilst maintaining attention to detail and quality.
- Excellent verbal and written communication skills
- Flexibility to respond to operational challenges / customer demands
- Ability to work within a team and across functions
Pay: £27,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Gym membership
- Life insurance
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Droitwich
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