Team Leader Rehousing and Lettings
6 months ago
Initial Contract for 3 months
This role is for a Team Leader for Temporary Accommodation Placements.
It is an office based role in our Customer Service Centre in Bedford.
May be required to participate in the out of hours calls rota as needed.
Essential Criteria
- level and holding or be willing to work towards relevant professional housing qualifications (level 4 or above chartered institute of housing or equivalent) with relevant experience in a supervisory role in the housing sector (public/social or private)
- Experience of leading teams in a performance and data driven environment to meet financial and customer outcome targets and a proven record of accomplishment in managing and motivating a team to improve performance.
- Must have a commitment to high standards of customer care, valuing equality and diversity. Must demonstrate the ability to lead and maintain such standards across the team in the provision of services to customers who may also have vulnerabilities, complex needs, and challenging behaviour.
- Excellent communication skills both oral and written with experience of dealing with complex and sensitive issues in a clear and professional manner and the ability to produce letters, and written or numerical data reports to a high standard
(Further Specs available on request)
Working Monday to Friday, 8.45 am till 5.15pm
**Job Types**: Full-time, Temporary contract
Contract length: 3 months
**Salary**: £30.00-£37.00 per hour
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Bedford, Bedfordshire: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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