Meet & Greet Officer (Customer Service Team)
2 months ago
Meet & Greet Officer, Customer Service Team
Location: Birmingham, B4 6AF
Hourly rate: £11.60ph
Contract: Temporary, 6 month assignment, Monday - Friday between the hours of 08:00 and 18:00
Brook Street in partnership with the Home Office has a fantastic opportunity to join their existing team of Meet & Greet Officers. You will be providing appropriate support, meeting and interacting with customers, arrange meeting rooms, taking customers to interviews, scanning documents and liaising with other units. The role will have an element of administrative support when required.
Why work with us?
- The opportunity to join and work in the public sector
- Exposure to a work with a range of roles within the Customer Service Team
- We will help you to build experience, resilience, and networks to support your career
Skills needed:
- Ability to deliver high quality outputs in line with Operational Targets
- Demonstrate communication skills and possess a sound knowledge of equality and an appreciation of cultural differences
- Have proficient use of Microsoft Office (Outlook, Word, PowerPoint, and Excel) with the ability to build and maintain spreadsheets to collate information
- Be comfortable working in a fast-paced changing environment while providing quality output and adhering to performance targets
- Be able to complete tasks in both a confidential and sensitive manner
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