Learner Review Advisor
3 weeks ago
**Main purpose of job**
To provide ongoing pastoral, practical and emotional support to apprentices through regular review calls. This will include supporting apprentices’ wellbeing, personal development and providing information, advice and guidance on careers as well as reinforcing their knowledge and understanding of Safeguarding, Prevent and British Values.
**Duties include**:
- Completion of Pastoral Reviews over the phone and the subsequent recording of these conversations in review forms
- Accountability for learners on pastoral support plans
- Providing additional support to learners returning from a Break in Learning
- Identifying and supporting learners in need of additional emotional support
- Liaising with tutors and the Apprenticeship Services Team
- Working closely with the Safeguarding and Welfare Team
- Maintenance of allocated caseload and management of SLAs
- Completion of apprentice Welcome sessions via Zoom
- General administrative duties
- Attendance at regular team meetings
- Attendance at events when required (occasional)
- Undertake any other tasks/duties as may be reasonably required
**Role**
As a Learner Review Team Advisor, you will manage your own caseload of apprentices, booking appointments and completing calls on a daily basis. You will keep clear notes and records of conversations and communicate any issues or concerns with relevant members of staff across departments.
Apprentices can be referred for additional Pastoral Support via Buttercups staff or may choose to seek support themselves and self-refer. Our support can be accessed in a variety of says including over the phone or video calls. An important part of the role involves signposting apprentices to relevant support and resources, including our Safeguarding and Welfare Team.
**Relevant Skills and Experience**
**Hours of work**
**Salary**: From £22,011.00 per year
**Benefits**:
- Additional leave
- Bereavement leave
- Company events
- Health & wellbeing programme
- Life insurance
- On-site parking
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Application question(s):
- Have you completed any qualifications or training in relation to mental health awareness?
- Have you completed any qualifications around information. advice, and guidance (IAG)?
**Education**:
- Bachelor's (required)
**Experience**:
- working in an education setting: 1 year (preferred)
Work Location: Hybrid remote in Nottingham, NG7 1TN
Application deadline: 26/04/2024
Expected start date: 06/05/2024
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