Service Support Administrator

2 weeks ago


Poole, United Kingdom RNLI Full time

**Service Support Administrator**
**Salary**: c. £22,222
**Location**: Poole, Dorset, England
**Interview date**: Monday 13th February
**Interview location**: Poole
**Closing Date**: 05-02-2023
**About Us**
Our purpose is simple, to save lives at sea. Across the UK & Ireland the RNLI is recognised for our lifesaving work from rescue and supervision to education and prevention. An essential part of making this happen is to ensure our IT equipment and systems supportall of our activities, and that the RNLI IT&S team is able to support all our users, volunteers and supporters.
Our End User Computing team provides support for RNLI staff and volunteers throughout UK and Ireland. We work closely as a team, and with our suppliers, to deliver IT systems, and resolve any issues that our colleagues may have. This covers a range of services,from providing the business systems that enable our lifesaving and drowning prevention efforts; providing desktop systems; supporting new projects, through to running of networks and telephone systems.
**About the role**
- this will include mobile telecomms services, desktop hardware and software, and support services. Receipt, monitoring and delivery confirmation of requests will be handled through an IT Service Management tool and use of supplier portals. Other activitieswill include generating reports, maintaining information databases and updating communication channels (intranet, teamsites etc).
**About You**
The team provides IT support to colleagues throughout the RNLI, so excellent customer relationship skills will be integral to this role, along with excellent attention to detail, administration and communication skills.
We are looking for someone who has experience working with ticketing/issue logging tools, as well as knowledge and use of financial processes and systems.
Experience of using Microsoft tools, Word, Excel, Visio, SharePoint, PowerPoint - advanced use would also be advantageous.
**Safeguarding**
The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero tolerance approach to proven incidents of bullying, abuse, harassment orexploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of therole. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
**Diversity at the RNLI**
Other organisations may call this role IT Administrator, IT Systems Administrator, IT Support Technician, Helpdesk Engineer, or Service Support Admin Assistant.



  • Poole, United Kingdom Reed Business Support Full time

    **Customer Service Administrator** **Location: Poole** **Salary: £21,000 + per annum** **Hours: 8:30am - 5:00pm, Monday - Friday** **Duties**: - Raising export invoices and export documentation - Assisting with quality management - Responsible for raising export invoices - Collating all documents and information for shipments - Dealing with licenses -...


  • Poole, United Kingdom Volvo Cars Poole Full time

    We currently have an opportunity to join our Aftersales team at Volvo Cars Poole as a Service Administrator. A key customer facing role you will be responsible for: - Managing the flow of information between the workshop and the customer, delivering excellent customer service at all times. - To be the focal point of contact for Volvo customers requiring...

  • Clinic Support Administrator

    Found in: Talent UK C2 - 2 weeks ago


    Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Job summary Dorset HealthCare Orthotics Service has a full-time, hours per week, vacancy for a Clinic Support Administrator based at Maple Place in Poole. Working hours 8:00 - 16:00 Monday to Friday at Maple Place, St, Marys Road, Poole, BH15 2LG Employment in this post requires an Enhanced

  • Clinic Support Administrator

    Found in: Talent UK C2 - 24 hours ago


    Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Job summary Dorset HealthCare Orthotics Service has a fixed term, 12 month, full-time, hours per week, vacancy for a Clinic Support Administrator based at Maple Place in Poole. Working hours 8:00 - 16:00 Monday to Friday at Maple Place, St, Marys Road, Poole, BH15 2LG Employment in this post requires an Enhanced

  • Administration

    3 days ago


    Poole, United Kingdom Reed Business Support Full time

    **Customer Service Advisor - Poole - £23,500** A unique opportunity to join a leading business, driven by their great reputation for quality services and excellent customer service. As a Customer Service Advisor in this role, you will receive some great benefits including: - Generous holiday allowance - Access to your own flexible benefits package -...


  • Poole, United Kingdom Bournemouth University Full time

    **Key information**: **Salary**: Starting salary from £22,197 - £24,144 per annum (pro rata) with further progression opportunities to £25,948**Date advertised**: Thursday, May 25, 2023**Closing date**: Thursday, June 8, 2023 - midnight**Please quote reference**: HSS394Bournemouth University’s vision is worldwide recognition as a leading university for...

  • Risk Administrator

    1 day ago


    Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Project Administrator to join our excellent Quality and Risk team University Hospitals Dorset NHS Foundation Trust and this role will be based at the Poole Hospital site. We are seeking to appoint an enthusiastic and motivated individual with excellent organisational, communication and interpersonal skills. You will...


  • Poole, United Kingdom Bond Williams Full time

    Service Administrator - Temp - Poole - £11 per hour A temporary Service Administrator is needed for our client in Poole to assist the service team with all customer queries and general administration duties. The working hours are Monday to Friday either 8am to 6pm or 9am to 5:30pm. This is a temporary role withthe possibility of a permanent position. Main...


  • Poole, United Kingdom Bournemouth University Full time

    **Key information**: **Salary**: Starting salary from £22,681 - £24,533 per annum (pro rata) with further progression opportunities to £26,444**Date advertised**: Thursday, July 20, 2023**Closing date**: Tuesday, August 8, 2023 - midnight**Please quote reference**: SSS266Bournemouth University’s vision is worldwide recognition as a leading university...

  • Administrator

    2 weeks ago


    Poole, United Kingdom McCarthy Stone Full time

    McCarthy Stone are seeking an organised, proactive, and service focused **Administrator** to play a vital role at our **Horizons **development **Poole, Dorset **to help to enrich the lives of our homeowners. We are ideally looking for someone that has experience of rota planning. **Salary: £10.72** per hour **Hours: 25 per week** **McCarthy Stone have a...

  • Administrator

    1 day ago


    Poole, United Kingdom McCarthy Stone Full time

    McCarthy Stone are seeking an organised, proactive, and service focused **Administrator** to play a vital role at our **Horizons **development **Poole, Dorset **to help to enrich the lives of our homeowners. We are ideally looking for someone that has experience of rota planning. **Salary: £10.72** per hour **Hours: 25 per week** **McCarthy Stone have a...


  • Poole, United Kingdom NHS Dorset Full time

    If you would like to gain practical administration experience and a level 3 apprenticeship qualification, and find helping people and making a difference rewarding, this role could be perfect for you. NHS Dorset is seeking to recruit an enthusiastic, hardworking apprentice to provide comprehensive administrative and secretarial support to the Nursing and...

  • Administrator

    3 days ago


    Poole, United Kingdom Tate Full time

    **Administrator vacancy** **Hourly salary**: £10.57 **Location**:Wallisdown, Poole **Temporary**:1 month however most likely to extend due to it being maternity cover. This role will be acting as first point of contact for enquiries to the department and the organisation of events, this position will involve - Providing information and advice -...

  • Hr Administrator

    1 week ago


    Poole, United Kingdom Randstad Sourceright Full time

    Job title: HR Administrator Location: Poole (On-Site) Contract length: 6 months initial contract Working hours: Monday - Friday Pay rate: £13.20 per hour Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a HR Administrator on behalf of a leading professional services company. Job purpose: We are seeking a...

  • Hr Administrator

    Found in: beBee jobs GB - 1 week ago


    Poole, Poole, United Kingdom Randstad Sourceright Full time

    Job title: HR Administrator Location: Poole (On-Site) Contract length: 6 months initial contract Working hours: Monday - Friday Pay rate: 13.20 per hour Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a HR Administrator on behalf of a leading professional services company. Job purpose: We are seeking a...


  • Poole, United Kingdom Oyster Recruitment Full time

    Our client, a well established and leading fintech company based in the Bournemouth /Poole area is recruiting for a Customer Service SupportAdviser. This roletodeliver excellent front line support to their customers for financial software support and offer outstanding customer solutions. This is an exciting time to join their team and to learn the...

  • Hr Administrator

    Found in: beBee S GB - 1 week ago


    Poole, United Kingdom Randstad Sourceright Full time

    Job title: HR Administrator Location: Poole (On-Site) Contract length: 6 months initial contract Working hours: Monday - Friday Pay rate: 13.20 per hour Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking a HR Administrator on behalf of a leading professional services company. Job purpose: We are seeking a...

  • Administrator

    4 days ago


    Poole, United Kingdom Tate Full time

    **Full-time Administrator** **£12.75 per hour** **Location: Poole** **Temporary assignment with Temp-Perm opportunity** Tate is recruiting for a full-time administrator for our established Poole based client. The purpose of this position is to provide a high quality, professional administrative service and to undertake a range of administrative tasks...


  • Poole, United Kingdom Tate Full time

    **Bilingual German Administrator** **Competitive Salary plus excellent benefits** **Remote working opportunity** **Prestigious Head Office location in Poole** **Are you fluent in English and German ?** Are you looking for a busy and involved administration role where you can use your fluency in written and spoken German ? Do you have previous customer...


  • Poole, United Kingdom TeamJobs Full time

    The Branch Administrator sits at the core of our business providing front line customer service to our customers over the phone or face-to-face when they walk through the door. Not only that but this role is responsible for supporting with the administrativeduties in support of our recruitment divisions therefore the Branch Administrator has an important...