Administration

3 weeks ago


Poole, United Kingdom Reed Business Support Full time

**Customer Service Advisor - Poole - £23,500**

A unique opportunity to join a leading business, driven by their great reputation for quality services and excellent customer service.

As a Customer Service Advisor in this role, you will receive some great benefits including:

- Generous holiday allowance
- Access to your own flexible benefits package
- Competitive pension scheme and life cover
- Recognition scheme and Wellbeing discounts

You will use your solid customer service skills and confident telephone manner to contribute to the efficient running of the business by ensuring all works are scheduled and completed in a timely manner by supporting the admin process whilst ensuring a highlevel of customer service is delivered.

As a Customer Service Advisor your responsibilities will include:

- Providing a first point of contact for scheduling enquiries
- Communicate directly with all internal and external customers to solve problems
- Ensuring customers receive a friendly and professional response and are kept informed of progress made
- Book and manage appointments for your trades team to review and conduct work

This is a brief overview of the role so please get in touch for a full job spec. If this Customer Service Advisor position sounds of interest to you or to someone you know, please get in touch with Charlotte in our Bournemouth office today


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