Network Operations

3 weeks ago


Crawley, United Kingdom Virgin Atlantic Full time

Crawley

Permanent

Competitive

02-08-2023

**Job Details**:
**Salary**: Competitive
- Hours: Full Time - 4 on 4 off - Days (7am-7pm) and Nights (7pm-7am)
- Location: Crawley
- Contract: Permanent
- Closing Date: Wednesday 2nd August

**In a nutshell**:
At Virgin Atlantic, our purpose is to ensure everyone can take on the world. Our vision is to be the most loved travel company. To achieve both, we're harnessing our spirit of entrepreneurship and innovation to reimagine the world and create thoughtful experiences that feel beautifully different at every opportunity.

Our people are game changers who see the world differently. Acting as a loud and proud voice for positive change for our people, places, and the planet, they're not afraid to roll up their sleeves to take on the big things while never forgetting the importance of the small details. So, if you're ready to take your career to new heights, read on.

This is a fantastic opportunity for someone to join the Operations Control Centre (OCC) as a Network Operations Officer (known internally as Specialist - Network Operations). This role will be responsible for assisting in the delivery of the Virgin Atlantic (VAA) flying programme.

This role is a focal point for global operational communication with a view to delivering a safe and regulatory-compliant operation whilst considering the best interests of the customer and having an awareness of the financial repercussions of decisions made.

**Day to day**:
Some of your key responsibilities will be to:

- Act as a key point of contact for communication regarding operational issues and quickly, calmly and accurately capture and assess information
- Raise issues, where relevant, to the Duty Manager - Network Operations or the OCC Duty Director, highlighting key elements and priorities
- Maintain continuous global flight and weather watch, in order to proactively manage, and where possible to mitigate, operational risk or disruption.
- Support, and where vital assist or brief, the pilot in command of VAA aircraft with specific information relating to operational control, in the interest of flight safety and operational integrity
- To investigate, arbitrate where necessary, and accurately record causes of poor punctuality across the global network, in line with the company mission to drive continuous improvement of On Time Performance

**About you**:
Do you have the ability to maintain calm and efficient in the face of critical time pressures, whilst being able to multi-task and prioritise?

In addition to the above we're looking for:

- Good knowledge or understanding of the aviation industry (flight ops, engineering, airport ops, commercial, safety & security and regulatory bodies)
- Excellent interpersonal skills, communicating concisely with both internal and external customers.
- Technical understanding of aircraft operations would be advantageous
- Having a good understanding of the IT systems used would be beneficial but not essential (OMS/AIMS/Sitatext/Arinc Ops Centre)

If the above sounds like you, we would love to hear from you

**Be yourself**:



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