HR Operations Team Coordinator

3 weeks ago

Crawley, United Kingdom RSM UK Full time

As one of the world’s largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviserto the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

The People Operations team have a key role to play in ensuring a great experience for our employees when they are joining the firm or are going through changes which involve the lifecycle team. Our primary focus is to ensure the best employee experiencepossible.

**Overall Purpose**

As an onboarding coordinator, you will be responsible for delivering an exceptional new joiner experience as well as supporting key stakeholders throughout the process.

You will be processing a range of people data and paperwork, including recruitment checks, employment contracts and compliance related work.

This is an important role for our team where you will have plenty of scope to make an impact.

**Key responsibilities**

To work closely with the early careers and talent acquisitions teams to provide an excellent onboarding service to all new employees to RSM, including:

- Full responsibility and management of the onboarding process, ensuring that;
- All contractual documents are issued and are accurate;
- Acceptances are monitored;
- All pre-employment checks have been undertaken and completed;
- The various stages of the online new joiner process are updated, through to submission to payroll;
- HR database is updated with new starter details; and
- Electronic personnel files are created.
- Maintaining new joiner reports, including status updates and changes to start dates
- Maintaining frequent valuable communication with new joiners and line managers on an on-going basis
- Coordinating with global mobility team on the visa sponsorship of new joiners (where required) and line managers
- Ensuring pre-employment checks are complete for all new joiners, including DBS checks, references, right to work checks etc
- Provide support to the wider team as and when required

**Person Specification**
- Operates a one team approach, being supportive of and conscious of other parts of the people team
- Experience of coordinating new joiner onboarding processes
- Proficiency in using applicant tracking system/s for contract and onboarding activities
- Strong attention to detail and time-management skills
- Enthusiasm and proactiveness to continually evolve and develop to deliver a "best in class" service
- Experience of optimising contract and onboarding processes for new joiners
- Excellent communication skills, demonstrating an effective style of communication and collaboration, both verbally and in writing
- Flexible with the ability to work effectively under pressure and manage conflicting priorities, effectively managing expectations when required
- A team player who is adaptable to new circumstances and comfortable working with complexity and ambiguity
- A positive, proactive approach and takes a pragmatic approach to resolving situations, using own initiative where appropriate
- Interpersonal skills; the ability to build client relationships with a foundation of trust and responsibility

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