Customer Service
7 months ago
_**We do not wish to receive contact from agencies or media sales.**_
Graphic PLC has been established in Crediton since 1968, with global manufacturing subsidiaries in the USA, Italy and China. We manufacture high performance printed circuit boards (PCBs) in low to medium volumes for blue chip companies worldwide. The main markets are defence, Aerospace, security and communications.
**Primary responsibilities**:
- Be the first point of contact for customers
- Build strong and trusted customer relationships
- Identify customer requirements and action accordingly which includes producing and processing customer quotes and orders
- Adhere to company requirements and follow instruction to preserve audit trails
- Work accurately with attention to detail
- Entering of data onto computer systems
- Good administrative and organisational skills
- Ability to work under own initiative
- Work accurately with good attention to detail
- Numerate and good computer literacy skills
- Excellent written and verbal communication skills
- Logical thinking & reasoning skills
- Good technical aptitude
**Other desirable requirements**:
- Previous sales experience
Full training will be provided.
**Why Graphic PLC**:
- Competitive salary
- Employee Assistance Programme
- Performance pay rates
- Company bonus scheme
- Company sick payments scheme
- Excellent customer offering and high performer within the industry.
- **Graphic plc is unable to provide sponsorship.**_
**Job Types**: Full-time, Permanent
Pay: £26,472.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Quarterly bonus
Ability to commute/relocate:
- Crediton: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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