Swedish Customer Care Hospitality

2 weeks ago


High Wycombe, United Kingdom ABL Recruitment Full time

**TITLE**: SWEDISH Customer Support Services Assistant ( Hospitality sector)

**Location**: Hybrid work ( 2 days in the office. 3 days wfh)

**Nearest Train station**:High Wycombe station

**Contract Type**:Permanent role

**Language needed**: Fluent SWEDISH

**Salary : c£31,000**

(made up of c**£28,500**pa + fixed 10% bonus. There are additional benefits)

**Company:Restaurant and hospitality business**

**Duties**:

- Logging enquiries
- Dealing with restaurant queries
- Advising of administrative, training or general support that is available to help them in the running of the business
- Coordinating staff training dates
- Liaising with external suppliers including food, beverage and packaging suppliers, suppliers of food and all high value catering related equipment such as ovens, etc.
- Writing supplier reports in Swedish
- Liaising with customers holding loyalty cards

**Requirements**:

- Ability to speak fluent Swedish
- Experience of a high-pressure customer services role in the past (hotels, call centres or other)



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