Corporate Receptionist

2 months ago

London, United Kingdom On Verve Full time

**Who is On Verve?**

We bring a fresh approach to the guest services sector by providing service with enthusiasm through our dedicated team of DayMakers. Our solutions have been designed for both Guests and Employees and incorporate the latest workplace trends. Our core ethos is to be the ‘makers of someone’s day’.

**What is a DayMaker, I hear you asking yourself?**

A DayMaker is to have the ability to be the maker of someone’s day by understanding the environment you are in. Take ownership of the surrounding areas to create an amazing employee and guest experience.

**The role**:
We have a fantastic opportunity to join our team as a **Corporate Receptionist** for one of our amazing insurance clients in a prestigious City of London building.

We are passionate about personality, and we pride ourselves in developing you to be the best DayMaker you can be. So, if you’re passionate about giving the best customer service and enjoy being centre stage when giving that personal experience, keep reading

We bring a fresh approach to the industry by providing service with enthusiasm through our dedicated team of DayMakers.

**What does being a Corporate Receptionist look like?**
- Create a warm and inviting reception atmosphere for all visitors and staff, ensuring professional greetings, and maintaining cleanliness and organisation of reception amenities.
- Execute the office running checklist each morning to guarantee a polished and prepared workspace for the day ahead.
- Collaborate with the Office Experience Manager (OEM) to ensure continuous coverage at the reception desk during business hours, facilitating a seamless visitor experience.
- Manage the visitor journey, including access, meeting room arrangements, catering, and maintaining an up-to-date visitors' log for reporting purposes.
- Adhere to Front of House administration policies and procedures, contributing to the maintenance of the office handbook.
- Coordinate schedules for the Wellness Room, ensuring smooth facilitation of therapist appointments and equipment usage.
- Maintain cleanliness and organization of Front of House common areas, restocking supplies as needed.
- Monitor and manage all office deliveries, ensuring proper storage and accurate record-keeping.
- Collaborate with cleaning staff to maintain cleanliness of meeting rooms and common areas throughout the workday.
- Provide administrative support to various committees, assisting in the coordination of outreach and social events.
- Assist in the arrangement and coordination of internal and external events for staff or Employee Resource Group (ERG) initiatives.
- Partner with IT Infrastructure to ensure functionality of meeting room equipment and prompt resolution of any technical issues.

**It’s all about you**
- Friendly, courteous, and punctual
- Extremely well presented with excellent verbal and written communication skills
- Very organised and proactive, with high attention to detail and excellent work ethic
- Able to work and build relationships with staff at all levels in the business and manage complaints calmly and tactfully.
- Good understanding of the Microsoft Suite (particularly Word, Outlook, Excel) and the desire to learn new systems.
- At least 1 years’ experience as Front of House or admin support in a corporate environment
- Good initiative and the ability to identify process improvements.
- Understanding the office health and safety requirements and compliance.
- Able to work well independently and maintain a positive outlook when under pressure.
- Discretion and trustworthiness
- Flexibility and adaptability
- Tact and diplomacy
- Exposure to customers where you have focused on a positive experience is desirable.
- Working relationships are key, and you must have the ability to build on them for the best result - there is no “I” in TEAM

**What will happen next?**

If we feel you have the relevant skills to be a DayMaker we will arrange a culture chat, which is a two-way conversation and could lead to an interview if you can demonstrate supreme verve (the next stage of the process)

Being passionate about personality means we are dedicated to attracting and retaining enthusiastic and talented DayMakers from a range of backgrounds and we encourage equal opportunities for all.

Pay: £14.50 per hour

Expected hours: 37.5 per week

Schedule:

- Monday to Friday

Work Location: City of London

**Job Types**: Full-time, Permanent

Pay: £14.50 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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