Customer Service

2 weeks ago


Harrow, United Kingdom NatWest Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service - Personal Banker in Harrow
- You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to continually enhance our customer banking experience
- We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

**What you'll do**:
As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

- Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers
- Helping customers to understand the different ways they can bank with us and the range of services we can offer
- Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

**The skills you'll need**:
To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

- A passion for customer service and strong attention to detail
- The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
- Strong interpersonal skills and the ability to work well as part of a team
- The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours
- Full time - 35hrs
- Permanent Contract 
- You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

**How we'll reward you**:
**Salary**:£24,345 per year (pro rata for hours worked)

You’ll join on a competitive salary of £24,345 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) - you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.



  • Harrow, United Kingdom ACS Recruitment Solutions Ltd Full time

    Job role: Customer Service Administrator Location: Harrow **Job Type**: Full time **Salary**: £20,000 - £22,000 per annum Our well established client is currently looking for a customer service administrator to join the busy team in the litigation department. This is an excellent opportunity to gain experience in a dynamic law firm all whilst receiving...


  • Harrow, United Kingdom New Titans Network Full time

    Full Job Description Performance based earnings potential: £400 - £700 per week average (Uncapped) NO EXPERIENCE necessary About us: NT Network is a direct sales and marketing company currently recruiting in Watford. We work with international brands in the UK to help grow their customer base. We are currently recruiting for motivated & ambitious...


  • Harrow, United Kingdom Clear IT Recruitment Limited Full time

    **My client is searching for a Customer Service Administrator to join their Harrow, London offices.** Contentious and Non-Contentious Work - My client is a commercial law firm specialising in financial claims, including mis-sold PPI. My client are looking for passionate and hard-working individuals who are interested in acquiring work experience in a law...


  • Harrow, United Kingdom Reed Business Support Full time

    Job Description Role: Customer Service Administrator We are a commercial law firm specialising in financial claims, including mis-sold PPI. Our litigation team has years of experience issuing claims in our specialist area, including the representation of clients in landmark cases. We are looking for passionate and hard-working individuals who are interested...


  • Harrow, United Kingdom Yorkshire Building Society Full time

    **_If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:_** **_ - ** **Flexibility** - We offer a range of flexible working options without unsocial hours,...


  • Harrow, United Kingdom Burton Bolton & Rose Recruitment Services Limited Full time

    **Customer Engagement Specialist** **Harrow, Middlesex** **£23,000 + £3000 bonus + Pension** If you have strong customer service skills and are looking for a job with a difference then this Customer Engagement Specialist role could be a good career move for you. **Some of your duties will include**: - Working as part of a team and managing a portfolio...


  • Harrow Road, United Kingdom Morgan Sindall Property Services Full time

    Permanent – Full Time 42½ HoursWe are looking to recruit a Customer Service Planner to join our team at our Goldney Road Hub.About the RoleJoining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our...


  • Harrow, United Kingdom Dignity Funerals Full time

    Funeral Service Arranger Full-time, permanent A Spicers & Sons, Harrow £26,170.19 per annum There's more to funerals than you think... At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. We exist to serve our clients, families, and...


  • Harrow Road, United Kingdom Morgan Sindall Property Services Full time

    Temporary – Full Time 12 MonthsWe are looking to recruit a Customer Performance Manager to join our team at our Goldney Road Hub in Westminster on a temporary basis (Maternity Cover).About the RoleJoining our team, you’ll be responsible for the management and administrative compliancy of the Morgan Sindall Integration System (MSi), with accountability...


  • Harrow, United Kingdom Zenopa Full time

    Company Info:This company is a leading OEM in the clean air space who have a tight knit culture centred around the employee. This is demonstrated in the work life balance that they encourage their employees to have which is achieved through half day Fridays, limited overtime and very few overnighters per month (p.s when you do have to do an overnight stay...

  • Personal Banker

    4 weeks ago


    Harrow, United Kingdom Quantum Group Full time

    **Main Responsibility**: To assist the branch in meeting its sales objectives by delivering 1st class customer care to existing clients and by the acquisition, and retention of new clients by developing and strengthening new clients' relationships. **Job Responsibility**: - Identifies and pursues sales opportunities through client referrals, the bank's...

  • Senior Supervisor

    4 weeks ago


    Harrow, United Kingdom Harrow Council Full time

    Overview: Harrow Council is looking for a Senior Supervisor to support the Service Managers in line managing the day-to-day work of a team of 15-20 Business Support Staff (BSO’s) within the People Directorate and Corporate Business Support team. The post holder will be responsible for carrying out business support activity in line with the core and...

  • Sales Assistant

    7 days ago


    Harrow, United Kingdom Ginger Promotions UK Ltd Full time

    **Immediate Start available** Looking to start a fun, exciting sales assistant career? The question is - would you enjoy representing clients in a fun, lively, well established and fully motivated sales assistant environment? We are one of the countries top sales and marketing companies with associated sales both nationally and internationally. Due to a...

  • Home Delivery Driver

    3 weeks ago


    Harrow, United Kingdom Iceland Full time

    **This role is contracted 16 hours per week.** Our Home Delivery Drivers are ambassadors for our business. In this role you’ll be delivering shopping to customers doors, providing exceptional levels of customer service and connecting directly with our customers as the face of Iceland. If you love the open road, have strong interpersonal skills and enjoy...

  • Sales Executive

    7 days ago


    Harrow, United Kingdom Page Personnel Secretarial & Business Support Full time

    This is an amazing opportunity for someone who is either keen to kick-start their career in Sales, or for someone who is looking to develop their Sales career further to join a rapidly growing company. The central focus of the Sales Executive is to influence prospective customers at all stages of the buying cycle to join the companies service and any of the...


  • Harrow, United Kingdom Specsavers Full time

    **Call Centre/ Admin Assistant** **Location: Cambridge Fitzroy St Hearcare** **Hours: Full time - 40 hours (to include 1 weekend day working)** **Salary: £8.80 to £11.64 - Depending on age** **Benefits**: - **Extra day off on your birthday**: - **Discounted hearing and eyecare benefits**: - **Enhanced sick pay (after a year of service)**: -...


  • Harrow, United Kingdom Pertemps Network Group Full time

    **Housing Repairs Advisor**: - 465104481**£15.39 Per Hour** - Full Time**Temporary** **Harrow, Greater London** **Administration** **Job Description**: To proactively seek information that will provide accurate resolution to customer/resident queries at first point of contact by using relevant training materials provided or alternative sources i.e. the...

  • Administrator

    4 weeks ago


    Harrow, United Kingdom Sheridan Ward Recruitment Full time

    Harrow Customer Services £30k per year Full time / Permanent Job description Administrator £30,000 Harrow We are delighted to be recruiting for one of our fabulous client based in Harrow who are looking for a Administrator to join the team! We are looking for someone with excellent customer service skills, as you'll will be liaising with clients daily and...

  • Parts Advisor

    1 week ago


    Harrow, United Kingdom Car Spares Factors Full time

    Join our expert team at Car Spares, North London's leading independent Automotive Aftermarket business. With a rich history dating back to 1977, we take pride in being a trusted car parts and accessories specialist. Our commitment to providing unmatched availability, expert advice, and exceptional customer service has fuelled our continued growth. Role...


  • Harrow, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Location: South Harrow** **Hours: Full time - 40 hours (Weekend work is essential)** **Training provided** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here is your opportunity to join a global company with local ownership! Our trainee roles at...