Customer Engagement Specialist

2 months ago


Harrow, United Kingdom Burton Bolton & Rose Recruitment Services Limited Full time

**Customer Engagement Specialist**

**Harrow, Middlesex**

**£23,000 + £3000 bonus + Pension**

If you have strong customer service skills and are looking for a job with a difference then this Customer Engagement Specialist role could be a good career move for you.

**Some of your duties will include**:

- Working as part of a team and managing a portfolio of client accounts
- Making outbound calls to debtors to negotiate payment terms on behalf of clients
- Liaising with debtors and working with them to resolve their outstanding account
- Dealing with account queries received and ensuring that all issues are resolved
- Negotiating payment terms with debtors and ensuring these are adhered to
- Escalating debtors when needed to the legal team to continue collection



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