Internal Sales Executive

5 days ago


County Durham, United Kingdom MTrec Recruitment and Training Full time

**Mtrec’s New Client Opportunity**:
**The rewards and benefits on offer**:

- A chance to work withing a leading manufacturing company with strong northeast roots and a multinational client base.
- A Competitive Salary
- A clear path for advancement and development within the business
- Free on-site parking
- Immediate starts available.
- Office based.
- Working as part of a successful and professional team

**The job you will be doing**:

- Providing on after-sales support services and tier 1 technical back up as required.
- Providing pre-sales technical assistance and product education.
- Managing a post sales ticket based technical support process to support customer technical enquires/questions.
- Supporting customers who might benefit from company products or services and maximising customer potential.
- Developing long-term relationships with customers, through managing and interpreting their requirements.
- Assisting customers with the selection of a product or service best satisfies their needs in terms of quality, price, and delivery.
- Participating in all product training and keeping up to date with our products technically.
- Delivering product presentations and demonstrating how a product meets customer needs.
- Working closely and support other members of the sales team and other technical experts as internal customers.
- Completion of all administrative tasks effectively and efficiently.

**About you**:

- Proven track record in a sales / selling environment.
- Strong verbal /written communication skills are essential, with a good telephone manner.
- Ability to make judgement calls based on sound business skills.
- Ability to self-manage as part of a team and have strong organisational skills.
- Experience at working in a customer service role within a KPI driven environment.
- Team Player, working with internal and external staff and partners at all levels
- Very good IT skills including MS office and CRM/ Social media awareness.
- Flexibility and able to adapt to change.



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