Export Sales Administrator
3 weeks ago
Experienced within International Account management or Sales Support dealing with European customers?
Can you speak a European language?
I have an exciting International Sales Support and Internal Account Manager position for a Leading Equipment Supplier This role will support European Regional Sales Manager by Internally managing existing accounts and working with them to develop new markets
The role will be responsible for 70% Existing business time and 30% new business time, working with Sales, Marketing and the UK Administration team
The role will focus on the European market only therefore a European Lagrange such as Spanish, German, French, Eastern European or Scandinavian would be ideal
Key Duties include:
- Grow and maintain existing customer and partner relationships through pro-active telesales activity
- Manage quote creation, order processing and day-to-day customer requests
- Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations
- Develop accounts by checking customer's buying history; suggesting related and new items; explaining technical features
- Cross sell products and services to existing customers
- Develop and collate all required weekly/monthly reporting, identify issues and plan resolution
- Use CRM system accordingly
- Process customer orders
- Advise on stock
- Resolve queries
- Produce and follow up quotations
- Raise Credit notes, Debit Notes & Non-Charges
- Progress customer orders, liaise with dispatch department & carriers etc
- File job files, delivery notes etc, archive old files
- Assist Credit Control on an as needs basis
- Advise customers when they are on stop
- Raise & Post invoices
- Process cash & credit card payments
Working hours are Monday to Friday 8:30am to 4:30pm (Client is happy to discuss working hours)
Please call LAURA MCCREADIE on to discuss the role further
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