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Ophthalmology Outpatient Service Coordinator

5 months ago

Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

You'll be joining a friendly team who work closely with each other, all with the shared goal of delivering excellent patient care and a supportive but ambitious working environment.

Responsible for the day-to-day management of the Admin team. Ensuring all staff work effectively and to the required level of competency. Conduct annual appraisals for reception staff and regular one-to-ones to identify training and development needs.

Monitor annual leave for Admin staff and provide a working rota on a monthly basis.

Proactively monitor all outpatient clinics to make sure all are booked and highlight any capacity issues to the Performance & Operations Manager or Specialty Manager. Ensure all clinics are cached up on a daily basis.

Lead on, and support the reception team, with the booking of clinics when necessary.

Ensure all clinics are covered with the appropriate staff.

Alongside the Performance & Operations manager, Specialty Manager and Optometry Lead, support the Compiling of individual rotas for the Registrars/Specialty Doctors/Consultants on a monthly basis. Lead on rota compiling in the absence of the Performance & Operations Manager.

At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool

We are committed to supporting you and hope you want to join our team. In the meantime, find out more aboutliving and working the beautiful historic city of Bath, learn about ourextensive package of staff benefits, and read about how we’re providing healthcare fit for the future withthe landmark Dyson Cancer Centreand ourpassion for research.

Please find attached to the vacancy a detailed person specification and job description for further information about this role.