Scheme Support Officer

3 weeks ago

Newport, United Kingdom Pobl Group Full time

**Reference**:508161
- ** Work Type**:Part time
- ** Locations**:Newport
- ** Division**:Customer & Community (Support)
- ** Categories**:General: Support
- ** Applications Closing Date**:4 Mar 2024
- ** Salary**:£21,260.20 FTE

**Summary**:
George Street, Newport are looking for a motivated and positive Scheme Support Officer to join their team. In making a difference to the care leavers accessing the service. This is opportunity to build on existing experience, skills and knowledge to help young people gain independence. It’s a unique and exciting project where you will be a part of something special. If this sounds like your future career, then read on

**Overview**:
**Who are Pobl Group?**

Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Pobl is more than just a Housing Association, it’s a multi-faceted business whose range of provision varies from care and support to individuals, through to commercial development activities. We are the largest support provider in Wales and our awesome teams share a passion for becoming the very best at what they do and love their jobs.

**What is special about this opportunity?**

George Street supports young people, predominantly between the ages of 16-18, who have typically led very difficult lives. Often, they’ve spent their childhood and adolescence in Local Authority care, experiencing many changes of home environment including different residential and foster homes.

The people we support are all Care Leavers who have involvement with Social Services. Many have experienced significant trauma brought on by abuse and neglect in early years. As a result, we work with young people who display a range of complex behaviours including attachment disorders, personality disorders, self-harm and parasuicide, risk taking behaviour, alcohol and substance misuse and offending behaviour.

**How can I make a difference?**

This opportunity can be a stepping stone to a rewarding career in support. You will act as a first point of contact and a role model for the young people we support. You will build positive relationships by helping them make a transition into independent living and advise on move on options. You will provide advice with budgeting and money management, including welfare benefits, as well as support them in a practical way, with regards to day to day living skills.

**Day to day duties include**:

- Assist the Project Worker in the day to day running of the service, in the absence of the manager.
- Be the first point of contact for all telephone calls and visitors to the service and to deal effectively with queries.
- Deal with emergencies appropriately and complete all necessary paperwork
- Develop your networking skills by working in partnership with external agencies

**Who are we looking for?**

This role requires flexibility along with enthusiasm, motivation and creativity. You need the ability to work on your own initiative in a busy and dynamic role as well as being a positive team player. This role is for a passionate individual who believes they can make a difference to our service users. You will have excellent communication skills, both verbal and written.

**What are the pay and benefits?**
- Part-Time (32 hours), Permanent
- Exact salary for this position is £18,387.20
- Working on a rolling rota which will include days, evening, weekends, and nights.
- 26 days holiday entitlement (pro rata) plus Bank holidays
- Pension scheme
- Sick Pay
- Enhanced DBS which we will pay for
- Colleague Referral Scheme (£250 per referral)
- Time for Talking - a free counselling service
- Health Cash Plan
- Savings Scheme
- Long Service Award
- Pobl Wellbeing Team
- Long Service Awards
- Employee Discounts
- Mileage Paid at 45p per mile

One of our core values is “considerate”. We have recently offered our colleagues additional support with cost-of-living increases which includes shopping gift cards and additional salary payments throughout the winter until March 2023. As an employer we are committed to our values and to supporting our colleagues as much as possible with their income. We also regularly review our salaries and in the last 12 months have increased them twice.

**FREDIE**

**What do you need to do now?**

Further information can be found on the Job Description.

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