Scheme Support Officer

2 weeks ago


Newport, Newport, United Kingdom Pobl Group Full time

Reference:508166

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Work Type:Full time

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Locations:Newport

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Division:Customer & Community (Support)

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Categories:General: Support

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Applications Closing Date:4 Mar 2024

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Salary:£21,260.20

Summary:


Ty Trosiad is looking for a passionate and motivated individual to join its supported housing service in Newport delivering housing related support to those experiencing homelessness.

This role includes lone working, weekend availability and sleep-in shifts.

Overview:

Who are Pobl Group?


Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales.

Pobl is more than just a Housing Association, it's a multi-faceted business whose range of provision varies from care and support to individuals, through to commercial development activities.

We are the largest support provider in Wales and our awesome teams share a passion for becoming the very best at what they do, and love their jobs.


What is great about the role?


Ty Trosiad is a supported housing service for people with long term, complex needs and here we support people with mental health issues, substance misuse and a history of not coping with managing their own tenancy.

This is a fantastic opportunity for someone who is looking for a rewarding role where you would be responsible for ensuring the health & safety of the building, monitoring people coming to and leaving the scheme, and being the point of contact for our clients, whether they need advice, support, or somebody to talk to.


Day to Day Duties:

  • Engaging and interacting with the people we support
  • Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
  • Welfare checks
  • Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
  • Dealing with challenging behaviours
  • Addressing any additional needs, the people we support might have
  • Supporting the people we support with cleaning their room and cleaning the scheme communal areas.
Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently.

This is a challenging role, and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse and anti-social and offending behaviour.

You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental.


This is an exciting opportunity for you to really make a difference to the people we support and help them, build on their confidence and skills to move into their own tenancies within the Newport area.


Pobl Benefits

  • Fulltime 37hrs, permanent.
  • A competitive salary of £21,260.20 FTE + Sleepin allowance
  • Sleepin allowance will be paid at £34.54 for each sleepin.
  • This role includes lone working, weekend availability and sleepin shifts.
  • 26 days (pro rata) holiday entitlement plus Bank holidays
  • This role requires an Enhanced DBS check, which we pay for
  • Pension scheme
  • Sick Pay
  • Bespoke learning pathway with the support from an experienced Learning and Development team
  • Internal Progression
  • Wellbeing and psychological support
  • Time for Talk service
  • 45p per mile

FREDIE

What do you need to do now?
Further information on the role can also be found on the Job Description.

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