Programme Administrator

3 months ago


University of York, United Kingdom University of York Full time

**Department of Education**:
The Department of Education is seeking to appoint an experienced administrator to work in an interesting and varied student-facing role providing a professional and efficient administrative service for students and staff.

**Role**:
Under the direction of the Student Services Manager and working closely with relevant academic staff, the Programme Administrator will provide general administration for all matters relating to the teaching and learning activities of students registered on the Department’s undergraduate, postgraduate and PGCE programmes. You will support a wide range of processes from enquiry through to graduation, including admissions, maintaining student records, programme and module management, administration of assessments and supporting committees. You will be responsible for designated programmes within the Department and are expected to work as part of a team providing mutual cover for other colleagues within the Programme Administration Team.

**Skills, Experience & Qualifications needed**:

- A general education to include 5 GCSE passes at Grade C or above (including Maths and English), or an equivalent educational qualification, or relevant experience
- Experience of following administrative procedures and processes used in a busy office within a large complex organisation
- IT skills, with knowledge and experience using the Google Suite, particularly Drive, Sheets and Docs
- Ability to learn specialist software and bespoke systems
- Ability to communicate effectively with a wide range of people, orally and in writing
- Ability to effectively organise and prioritise own work, exercise initiative and work independently in order to produce work to a high standard, to required deadlines
- Experience of analysing data and presenting summary information in a clear and concise format
- Experience of organising events & meetings
- Experience of providing an excellent standard of customer service
- Able to work collaboratively as a member of a team ensuring knowledge is shared effectively
- Able to work flexibly, under pressure and to tight deadlines
- A professional approach to work, a willingness to help and a positive outlook

**Interview date**: To be confirmed

The University strives to be diverse and inclusive - a place where we can ALL be ourselves.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork



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