Administrator

3 weeks ago

York, United Kingdom STEM Learning Full time

**Administrator**:
**This is a permanent, full-time role (37 hours per week) based in our York office.**:
We are looking for a full time administrator to join a dynamic and diverse central administration team who support STEM Learning Limited.

Previous office or administration experience is not essential, however you must possess a good level of education and be able to demonstrate excellent IT skills coupled with the ability to pick up and work with new systems quickly and easily along with the adeptness to multi task.

**Key tasks may include some or all of the following**:

- Administrative tasks from across all areas of the business
- Administrative tasks from across all areas of the business
- General administrative support including data processing using spreadsheets and databases.
- Working with DBS certificates and the Update Service
- Liaising with internal and external customers
- Supporting the STEM Ambassador programme

STEM administrators are dynamic and go the extra mile and support our business which constantly evolves to support young people achieve a world leading STEM education.

Importantly, our administrators are central to the organisation and without them we could not achieve being the Number 1 organisation in the UK for providing STEM education solutions for schools and industry.

**The Role**:**The main purpose of this role is to assist the Central Support Manager in providing effective administrative support for all programmes and projects of STEM Learning Ltd. The role enables the post holder to gain experience in all aspects of project administration and office tasks.**

**The post holder will work as part of the Central Support Team and directly for the Administration Coordinator and Central Support Manager providing a quality administrative support service for both the internal and external customers of STEM Learning Ltd.**
**Key Results and Accountabilities**
- To assist and support in maintaining and developing all the necessary administrative processes and procedures for STEM Learning CPD, projects and staff.
- To undertake and be responsible for defined areas of the team's work, this being driven by the diverse administrative needs of the business
- Liaising with other internal and external departments to provide support when needed.
- To provide administrative support and a measurable contribution to the agreed KPIs.
- To upload course and event information to our booking system
- To provide a courteous and prompt point of contact and signposting for both internal and external enquiries
- To ensure tasks are carried out in a timely, accurate and effective manner
- To engage in learning and development activities appropriate to the skills and competences required to fulfil the position
- Use of in house IT systems
- Any other tasks as reasonably required by the Central Support Manager or Administration Coordinator such as providing reception cover for holidays and absences.
- Supporting STEM Ambassador programme

**Key Challenges**:

- Working both autonomously and within a large diverse team
- Communicating effectively with remote colleagues
- Time management and dealing with competing priorities and pressures - ability to manage own workload and also communicate clearly and collaborate effectively with colleagues to maximise outcomes.
- Adaptable to changing priorities and business requirements.
- GCSE Mathematics and English Grade A - C, or equivalent
- Ability to work remotely from the wider team using your own initiative
- Ability to maintain attention to detail while working to deadlines and managing a varied workload
- Excellent written and oral communication skills, with an ability to interact effectively with a wide range of internal and external stakeholders
- A mature, positive and enthusiastic manner
- Competent IT skills and a willingness to embrace new technologies
- Excellent organisational skills
- Previous experience of office administration will be advantageous
- An appreciation of the education sector will be advantageous

**About Us**:
**Our Benefits**:

- 30 days holidays plus bank holidays
- Access to an excellent pension scheme
- A comprehensive employee assistance programme
- Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more

**Next Steps**:
**To Apply***:
**Please provide us with**:

- Your up-to-date CV including the contact details of two referees, including your current/most recent employer (please note, references will not be approached without your permission).

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