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Aftercare (Admin) Account Holder

4 months ago

Kingston upon Hull, United Kingdom COACHMAN CARAVAN COMPANY LTD Full time

Coachman Caravans is a family-run, leading touring caravan manufacturer in Hull with over 37 years of experience. We produce exceptional, high quality touring caravans year after year without any compromise on luxury or features.

We are now looking for an **Aftercare Account Holder**. **(This role is an administrative based role). **This is a full time and permanent position.

Hours of work: Monday - Thursday: 8.30am - 5.30pm and Friday: 8.30am - 12.30pm

The main duties of which are as follows:

- To provide a customer focused and effective Aftercare service to all Coachman dealers and approved repairers.
- Effectively manage the reported warranties for newly built and used caravans as well as providing an excellent service to our dealers and improve on current KPI's.

You should have an excellent set of organisational skills with an eye for detail and be focused, self-motivated as well as being a good team player; quick to learn; understand and suggest changes to processes to improve efficiency.

An excellent level of customer service as well as good administrative skills is also required. Good written/verbal communication skills and excellent Microsoft package and systems ability essential. Caravan/motorhome industry or other manufacturing/dealership experience advantageous but not essential.

Flexible holidays (23 days plus 8 Bank Holidays throughout the year, pro-rata due to the start day in May. Plus Company contributed pension scheme, Death in Service scheme, BUPA membership, company sick pay and onsite parking.

Starting salary: £24,000pa

If you are interested in this role, please submit an up-to-date CV and covering letter to:
Diane McDermid, HR Manager via Indeed.

No Agencies please.

**Job Types**: Full-time, Permanent

Pay: £24,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Administrative Assistants & Receptionists: 3 years (preferred)

Work Location: In person

Application deadline: 08/05/2024