1st Line IT Support Engineer

21 hours ago


Aldridge, United Kingdom Netwirking Ltd Full time

**Full Job Description - 1st Line IT Support Engineer**

**Monday-Friday**

**Hybrid / Flexi working - core hours workforce of 10AM-4PM**

Netwirking Recruitment are working together with a client based in the Finance industry who are looking for a 1st Line IT Support Engineer to join the business.

They have seen dramatic growth and as a result of this, they are now looking to invest in their skills set even further.

As a Software Support Consultant in their ever growing Internal IT department, you will provide first line support on a number of their financial systems including Silverfin and Sage 50.

**You will ideally have**:

- Strong experience in delivering client support in ERP solutions specifically Sage 50 and apps
- Strong project management, communication and team working skills
- Ability to work with a network of teams structured around the delivery of a strategy
- Strong relationship management skills with external and internal stakeholders
- Agile planning and organizing skills to ensure that the varied workload is managed effectively
- IT literate; PowerPoint, Excel, online digital tools, survey tools, project management tools
- Self-motivated and willing to learn.

**Benefits**:

- Pension
- 25 days annual leave + bank holidays
- Lead Incentive Scheme
- Enhanced Parental + Family leave
- Agile Working
- Life Assurance 4 x times salary
- Employee Referral Bonus
- Employee Benefits Portal
- Extensive Learning & Development Opportunities
- Opportunity to attend social events
- Career Coaching


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