IT Field Engineer

**Full Job Description** - IT Field Engineer

**Monday-Friday**

**Hybrid / Flexi working** - core hours workforce of 10AM-4PM

Netwirking Recruitment are working together with a client based in the Finance industry who are looking for a IT Field Engineer to join the business.

They have seen dramatic growth and as a result of this, they are now looking to invest in their skills set even further.

As an IT Field Engineer you'll work across several sites making sure everything is running smoothly and delivering high quality services to the end user. You'll form part of a field support team of engineers, installing and fixing PCs, telephony systemsand providing software support across a range of products.

**Day-to-day duties**:

- Installation and break/fix of PCs, notebooks and printers.
- Installation and troubleshooting of network devices and WiFi access points.
- Installation and break/fix of digital and VOIP telephony systems.
- Software support for: Microsoft Windows, Office, Exchange and Active directory.
- Escalating, updating and resolving tickets to team SLA.
- Working as part of a team during extensive site refurbishments.
- Providing weekly and ad hoc updates to senior IT engineer as appropriate.
- Documenting project work.

**You will ideally have**
- Hardware experience, including Intel-based desktops, laptops and servers (mainly HP and Dell) and be able to provide break / fix support at component level.
- Experience in all versions of Windows Operating systems including Windows Server
- Networking experience and a strong understanding of DHCP, TCP/IP and DNS.
- A full, clean UK driving licence held for a minimum of one year.
- An industrious and motivated approach with excellent communication skills.
- Ability to be customer-focused and deal with a wide range of people at various levels of technical ability.
- Ability to independently resolve a wide variety of complex problems using your expertise and research capabilities.
- Experience of working with third party suppliers, both on-site and off.
- A good understanding of health and safety policy and procedures

**Benefits**:

- Pension
- 25 days annual leave + bank holidays
- Lead Incentive Scheme
- Enhanced Parental + Family leave
- Agile Working
- Life Assurance 4 x times salary
- Employee Referral Bonus
- Employee Benefits Portal
- Extensive Learning & Development Opportunities
- Opportunity to attend social events
- Career Coaching