IT Support Manager Lead
4 days ago
We are seeking a highly skilled and experienced IT Support Manager Lead to join our team at Aldridge.
This role is responsible for leading a team of technical support specialists and escalation engineers, providing top-notch services and solutions to our clients.
The successful candidate will have demonstrated success in leading teams through complex, technical problems in a fast-paced environment.
**Key Responsibilities:**
- Lead and manage a team of technical support specialists and escalation engineers.
- Show dedication to meeting client satisfaction goals.
- Provide critical incident management.
**Requirements:**
- Demonstrated success leading teams through complex, technical problems.
- Ability to proactively troubleshoot operational issues.
**Estimated Salary:** $85,000 - $110,000 per year, depending on experience.
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