IT Support Manager Lead

4 days ago


Aldridge, Walsall, United Kingdom Aldridge Full time
Job Title: IT Support Manager Lead

We are seeking a highly skilled and experienced IT Support Manager Lead to join our team at Aldridge.

This role is responsible for leading a team of technical support specialists and escalation engineers, providing top-notch services and solutions to our clients.

The successful candidate will have demonstrated success in leading teams through complex, technical problems in a fast-paced environment.

**Key Responsibilities:**

  • Lead and manage a team of technical support specialists and escalation engineers.
  • Show dedication to meeting client satisfaction goals.
  • Provide critical incident management.

**Requirements:**

  • Demonstrated success leading teams through complex, technical problems.
  • Ability to proactively troubleshoot operational issues.

**Estimated Salary:** $85,000 - $110,000 per year, depending on experience.



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