Customer Service Coordinator

2 months ago

Spalding, United Kingdom Connells Group Full time

We are looking for a highly motivated **Customer Service Advisor **to complement our fantastic team in our Lettings Support Center based in Spalding, PE11 1BG.

As our **Customer Service Advisor** you will provide **property management** and **tenancy administration** support services to branches, landlords and tenants.

**What’s in it for you?**
- **£18,600 **(depending on experience, plus an additional **£1,000** when qualified).
- **Support** in training towards **ARLA** - **NFOPP** **qualifications**:

- Industry leading **training and development**:

- Demonstrable **career** ladder
- Opportunities for **progression**:

- **Collaborative**, **rewarding** and **fun** environment
- Team** incentives**:

- Understanding of **operations** within an estate agency business

**Key responsibilities of a **Customer Service Advisor**:
The main purpose of your role is to provide a **property management **and **tenancy administration** **support **service to branches, landlords and tenants. You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards.

**Skills and experience required to be a successful **Customer Service Advisor**:

- Outstanding **Customer Service** skills
- Solid **administration** skills
- **Resilient**, **positive**, **numerate** and **detail oriented**:

- **Organised** and able to **prioritise** workload in a faced paced environment
- Excellent verbal and written **communication** skills

Our existing **Customer Service Advisor **team comes from a diverse range of backgrounds including **Customer Support, Call Center, Retail, Hospitality, Leisure and Care sectors**

**Connells Group** - one of the largest and most successful **estate** **agency** and **property** **service** providers in the country - Connells offers a range of services including **residential sales**, **lettings** and **mortgages**. It is also one of the country’s largest sellers of new homes, and is committed to delivering the highest levels of **customer service**.

Job Reference: CC00118

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