12 Month Internship

6 months ago

London, United Kingdom Crédit Agricole CIB Full time

Job description

**Business type**:

- Types of Jobs - Marketing & Communication

**Job title**:

- 12 Month Internship - Communications

**Contract type**:

- Internship/Trainee

**Management position**:

- No

**Job summary**:
**Summary**
- We are looking for a self-motivated, organised and detailed-oriented individual to join our team as a Communications Intern who will assist the Head of Communications for Europe (excluding France and Germany) and the Middle East to develop and implement internal and external communications strategies and action plans across the region.
- As an active member of the Communications team, you will assist the team on all matters related to communication activities, showcasing business lines and support functions’ capabilities and success stories internally and spearhead the Bank’s visibility and public awareness via various external communications actions such as client events and social media engagement.
- Based in London, the scope of the role covers Europe (excluding France and Germany) and the Middle East.

**Key Responsibilities**
- Assist the Head of Communications for Europe (excluding France and Germany) and the Middle East on various communications actions, both online and offline, and provide support to ad hoc and on-going communications projects as required.

**Internal Communications**
- Assist the Head of Communications for Europe (excl. France & Germany) and the Middle East in the delivery of internal projects for the heads of teams, business lines, support functions to understand their requirements and manage their expectations depending on the project
- Conduct quarterly analysis (surveys/focus groups) on regional newsletter viewership and suggest ways to improve
- Assist in developing yearly editorial calendar to ensure constant content flow
- Organise local/regional internal events such as staff town halls, meeting with management series, lunch & learn series
- Complete KPI reporting file & other reporting documents on a regular basis
- Enhance internal communications by using Bank approved multi-media tools: Evenium, CAnnect, Interview, DAM, Streamlike, Massmail, etc.
- Ensure content relevance for regional InsideLive pages and local Mocca site, provide training and troubleshooting to users when needed
- Coordinate with Headquarters on story publication via various internal communication channels including but not limited to InsideLive, 60 seconds, CIB snapdeals, LinkedIn and Twitter, etc
- Prepare and distribute internal communications such as staff appointments, message from management, events invitation

**Supplementary Information**:

- External
- Events Management
- Coordinate closely with regional offices/business lines/support functions to understand their requirements and manage their expectations for events to be organised
- Prepare action plan, including cost, budget and timeline setting
- Organise external CACIB events:

- Write and submit briefs to external venues/agencies when looking for venues
- Liaise with third party providers if required
- Draft budgets for approved
- Negotiate where possible on price
- Be diligent with contracts and ensure all details are covered and signed off by management
- Design event website and manage registration using CACIB’s online registration platform
- Provide regular status report to relevant stakeholders, including delegate registration status
- Ensure all logistics are organised timely and all stakeholders are kept informed
- Maintain regional events calendar and report regularly
- Assist Business Lines on benchmarking and/or marketing campaign
- Ensure internal and external brand usage aligns with corporate graphic guidelines

Position location

**Geographical area**:

- Europe, United Kingdom

**City**:

- London

**Minimal education level**:

- Bachelor Degree / BSc Degree or equivalent

**Academic qualification / Speciality**:

- University graduate

**Experience**:

- Event management
- Project management
- Media & Social Media engagement

**Required skills**:

- Proactive nature with a real "can do" attitude
- Ability to adapt in a fast changing environment
- Flexibility, agility, autonomy
- Accuracy, attention to detail, capacity to work within tight deadlines
- Ability to handle multiple projects simultaneously
- Team player, enthusiastic with an open mind for advices and suggestions
- Excellent communication skills, both oral and written
- Excellent organisational & follow-up skills
- Creative, logical, proactive

**Technical skills required**:

- Proficient in English, both oral and written
- MS Office suite (Word, Excel, Powerpoint)

**Languages**:

- English (fluency required), French, Italian

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