Dental Receptionist

3 days ago


Bury St Edmunds, United Kingdom The Thatch Dental Practice Full time

The Thatch Dental Practice is a family lead practice with the care of our patients and team at the heart.

**Full Job Description**

As a Front of House (receptionist) you will be the first point of contact for our patients, so it's an incredibly important role. You will be greeting and assisting all patients that come to the practice for their appointments and general enquiries.

You will need to be confident in using computers and learning the software that we use. We use SOE (Software of Excellence).

**What the role involves**
- Understand the vision for the practice, and deliver outstanding customer service experiences
- Providing the highest standard of clinical support
- Provide outstanding customer service at all times
- Work on reception and carry out treatment coordination
- Any other ad hoc responsibilities as reasonably requested
- Appointment book management
- Patient Correspondence
- Audits and Risk Assessments
- Paperwork management

**Benefits**
- Auto enrol pension scheme
- 20-day holiday allowance plus bank holidays (pro rata)
- Full support of the dental team

**What we need from you**
Maintain professional attitude
Friendly and welcoming manner
Strong teamwork ability with an enthusiastic attitude

**Job Types**: Full-time, Permanent

**Salary**: £6.83-£9.50 per hour

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Overtime
- Weekend availability

Work Location: One location


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