Dental Receptionist Professional

3 days ago


Bury St, Suffolk, United Kingdom Alvington House Dental Practice Full time

Job Summary

We are seeking a skilled Dental Receptionist to join our team at Alvington House Dental Practice in Bury St. Edmunds.

About the Role

This is a full-time opportunity for an experienced dental receptionist to provide exceptional customer service, manage patient records, and maintain a professional image at all times.

Key Responsibilities

  • Front Desk Management: Ensure the reception desk is organized, tidy, and runs efficiently, providing a positive experience for patients.
  • Patient Communication: Develop strong relationships with patients, responding to their queries and concerns in a timely and professional manner.
  • Scheduling and Records: Manage patient appointments and maintain accurate records, utilizing Dentally appointment booking software.
  • Administrative Tasks: Reconcile credit cards, check and respond to emails and voicemails, and ensure all processes are followed for shutting down at the end of each day.

Requirements

  • Experience: Proven experience as a dental receptionist or in a related field, with a strong understanding of dental terminology and procedures.
  • Qualifications: GCSE or equivalent required, with proficiency in using office software and equipment.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

What We Offer

  • Salary: £12.40 per hour.
  • Benefits: Company pension.
  • Schedule: Monday to Friday, with weekend availability.


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