Dental Receptionist Professional
3 days ago
Job Summary
We are seeking a skilled Dental Receptionist to join our team at Alvington House Dental Practice in Bury St. Edmunds.
About the Role
This is a full-time opportunity for an experienced dental receptionist to provide exceptional customer service, manage patient records, and maintain a professional image at all times.
Key Responsibilities
- Front Desk Management: Ensure the reception desk is organized, tidy, and runs efficiently, providing a positive experience for patients.
- Patient Communication: Develop strong relationships with patients, responding to their queries and concerns in a timely and professional manner.
- Scheduling and Records: Manage patient appointments and maintain accurate records, utilizing Dentally appointment booking software.
- Administrative Tasks: Reconcile credit cards, check and respond to emails and voicemails, and ensure all processes are followed for shutting down at the end of each day.
Requirements
- Experience: Proven experience as a dental receptionist or in a related field, with a strong understanding of dental terminology and procedures.
- Qualifications: GCSE or equivalent required, with proficiency in using office software and equipment.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
What We Offer
- Salary: £12.40 per hour.
- Benefits: Company pension.
- Schedule: Monday to Friday, with weekend availability.
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