Revenue Manager

3 weeks ago

Chelsea, United Kingdom H International Consultant Full time

**Mission of the Role**

Implement revenue management strategies and processes in our client hotels, to optimize and maximize their revenues. The Hotel grows the revenues of its clients by 10% to 25%.

**Scope of the Role**
- Implement revenue management operations, procedures, and best practices.
- Identify new revenue opportunities.
- Provide daily, weekly, and monthly reporting.
- Optimize and expand distribution partnerships.
- Act as an overall business development consultant for the hotel manager/owner.
- Challenge and influence hotels to improve service levels and operational standards.
- Build and maintain strong working relationships with Clients
- Travel regularly to each hotel.
- Embed a revenue management culture.

**Reports To**
- Director and General Manager

**Core Job Responsibilities & Duties**
- Oversee revenue management and distribution strategy of the hotel and manage day-to-day yield operations.
- Daily pick-up analysis, strategy adjustments and reporting.
- Perform competitive benchmark studies and follow market trends.
- Create and maintain a 13-month rolling demand calendar.
- Create and develop pricing strategies for hotel.
- Provide a weekly dynamic forecast of expected results, variances and budget comparisons.
- Manage and oversee strategy for all 3rd party distribution
- Responsible for assessing, analysing and pricing group business strategies.
- Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies.
- Ensure all related systems are configured correctly, validated and working to full capacity
- Oversee and audit the standards and operations of the reservations department.
- Ensure web site booking process is maintained up-to-date and functional.
- Ensure hotel personnel is fully competent in the use of all systems
- Work in liaison with hotel sales and reservations departments as a team.
- Regularly check the input and the quality of data (segmentation, denials tracking, etc )points.
- Conduct quarterly property performance reviews and develop strategic and tactical action
- Responsible for best practice standards to include: competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricingcontrol and new pricing concepts
- Evaluate the performance of distribution partners and contracted rates
- Reduce the cost of distribution by finding new less expensive means of delivering business.
- Prepare an outline for and support the annual revenue budget process.
- Inspire Hotel’s HODs to further embed a revenue management culture.
- Any other reasonable requests made by management.

**Personality**
- Business Development DNA and commercial minded.
- Strong sense of need for achievement of goals and success.
- Sound ability and knowledge to develop standards of operations and strategic processes.
- Good analytical and numeric skills for fast data crunching.
- Ability to work under own initiative in a highly pressured environment.
- Good listening skills and the ability to anticipate business needs.
- Able to develop relationships with 3rd parties and the hotel teams.
- Capacity to read situations, understand environments and respond accordingly.
- Capable of prioritizing between revenue-generating actions and time-consuming tasks with low yield impact.
- Well-developed interpersonal, adaptive influencing and supervisory management skills
- The mentality of client service and taking responsibility beyond direct duties.
- High level of motivation, determination and commitment.

**Experience & Qualifications**
- 1 - 3 years of hands-on Hotel Revenue Management experience.
- A strong command of both written and spoken English is required; additional languages are an asset.
- Bachelors or master’s degree in Hotel Management, Tourism or Economic Studies.
- Highly computer literate with a high-level command of Excel.
- Knowledgeable of hotel technology: PMS Protel, Channel Manager, GDS, CRS, Extranets

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