1st/2nd Line IT Support Technician

5 days ago


St Ives, United Kingdom Kameo Recruitment Ltd Full time

Salary: £22,000 - 25,000 p.a.

Hours of work: Full time, Monday-Friday 8:30-17:00

Kameo Recruitment is pleased to be recruiting for a 1st / 2nd Line IT Support Technician / Analyst to join a small team based in St. Ives, Cambridgeshire. Our client is looking for an individual with excellent communication skills as well as experience inproviding IT support to businesses.

**Duties & Responsibilities of the IT Support Technician / Analyst**
- Visiting customers to provide support, as well as installing/maintaining IT equipment
- Hardware repairs of PCs, laptops, and Macs
- Providing technical support via telephone
- Investigating hardware, software, and malware issues
- Maintaining accurate documentation
- Installing, configuring, and managing networks
- Support of all current versions of MS Office

**Requirements for this role**
- Microsoft based desktop and server operating systems and software
- Apple Mac experience
- Clean UK driving licence
- Working knowledge of networking and firewalls, Group Policy, Exchange Server, Active Directory
- Service desk software, RMM
- Communication skills
- Knowledge of computing principles independent of vendor specific technology
- Practical knowledge of a range of hardware

If you are interested in finding out more about this position, please submit your CV.

Kameo Recruitment is an independent agency, which specialises in permanent and fixed term positions within the Sales, Marketing, HR, Finance, IT and Commercial/Office sectors. We recruit across East Anglia, but specifically focus on Cambridgeshire and thesurrounds.

Kameo Recruitment will not use your information for any other purposes other than for searching for alternative employment. We will request additional consent directly from you before submitting your personal information to any company who are working directlywith Kameo Recruitment, for recruitment purposes. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your ideal job or offering career relatedadvice.



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