Accounts Operations Executive

4 weeks ago

Basingstoke, United Kingdom TD SYNNEX Full time

This is a fantastic opportunity to join an exciting, fast-paced industry in a caring, nurturing and motivational culture that allows for true personal advancement and career progression.

**We can offer you**:

- A value-based culture - all of our employees live by our shared core values which in turn brings everyone together in a collaborative culture with a real sense of community.
- We can offer you access to an online learning portal assisting you in progressing and developing your skillset further.
- Outstanding benefits package including private healthcare, matched pension, holiday purchase scheme, increased holiday entitlement with service, enhanced Maternity leave and additional 'moments that matter' paid time off
- Hybrid working
- Benchmarked salary and progression paths.

**Job Purpose**:
Provide an excellent customer experience through full ownership of all sales administrative tasks including the accurate and timely processing of sales orders and directly interacting with Customers, Account Managers & any relevant internal departments.

**Responsibilities**:

- Ownership of any customer related administration including the use of Portals, customer feeds and back order management
- Ensure all orders/ amendments/ reports are actioned within agreed SLA's, providing an exceptional level of service to the customer
- Develop strong and professional relationships with Customers, Account Managers & any relevant internal departments
- Take responsibility for ensuring any escalations are dealt with in a timely and effective manner
- Take on any other duties as requested by their line manager to support the sales function to achieve agreed KPI's

**Knowledge Skills and Experience**:

- Strong attention to detail
- Process driven & results orientated
- Customer focused
- Excellent organization skills
- Effective time management and prioritizing skills
- Numerate
- Excellent telephone manner
- Excellent communication skills
- Excellent customer relations skills
- Working knowledge of Word, Excel, Outlook

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

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