European Transport Shipping Co-ordinator

3 months ago

Slough, United Kingdom Freightserve recruitment Full time

Freightserve recruitment are looking for an experienced European Transport Shipping Coordinator for a niche sector Heathrow based Freight company based in Slough area.

This role is responsible for the day-to-day co-ordination, management and profitability of the European transport operations.

**Key Duties and Responsibilities**
- Responsible for managing the export/import processes for road freight shipments
- Planning and coordinating transport routes and daily schedules for Europe for the fleet, ensuring that the transportation is cost efficient and profitable
- Ensuring effective management in arranging customer collections, packing services and deliveries
- Working with customers and office staff, planning routes and scheduling delivery times, co-ordinating the drivers, agency drivers and vehicles for work
- Co-ordinating with customs for clearance and managing customs entry exceptions
- Managing EU airfreight (i.e. DHL) and EU road courier shipments
- Discussing and resolving client/supplier problems and complaints
- Co-ordinating all aspects of shipping fine art and antiques from one destination to another Assessing clients individual needs on a daily basis - liaising with overseas agents, private collectors galleries, auction houses, artists, transport companies etc.
- Communicating with clients, guiding them through the process of shipping their art/artefacts from different locations
- Quoting and coordinating both domestic and international shipments
- Arranging customer collections and deliveries, which may also include the arranging of specialist packing services
- Preparing and processing all documentation and the booking of the chosen method of transportation
- Efficiently handling paperwork including bills of lading, labelling, timesheets and detailed condition reports with photos, customs clearance and advising the customer of any required payments due
- Invoicing: ensuring invoices are produced on time, month to month or in advance as the job file requires
- Preparing operational reports detailing all work done and comprehensive record keeping, including on our freight management system
- Produce a cost analysis and reports of jobs and European truck runs
- Communicating with sales and operations team throughout the day
- Provide administration assistance to sales team
- Provide assistance throughout the business as and when required
- Attend regular team meetings

**Key Attributes**
- Proven track record and knowledge of domestic and European transport operations and planning
- Good knowledge of current EU transport legislation
- Good geographical knowledge
- In depth knowledge of current EU customs procedures and paperwork requirements
- Experience of dealing with high end clients and goods
- Proficiency in MS Word, Excel, Outlook
- Attention to detail and accuracy
- Excellent communication skills both written and verbal
- Interpersonal skills - discreet, trustworthy and have the ability to build and maintain strong relationships internally and externally
- A flexible approach to work and be capable of managing priorities
- Ability to work on own initiative
- Commercially focused considering end to end costs

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

**Job Types**: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Slough, Berkshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Transport: 2 years (required)

Work Location: In person

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