Scrum Master

Scrum Master (Scrum of Scrum)

**Job Description**:
**Scrum Master (Scrum of Scrum)**

**Hybrid**

**Brighton BN1 4FY**

**Permanent**

**£60,000 - £65,000 per annum, depending on experience + bonus and benefits**

**Full time 37. 5 hours per week**

We consider all types of flexibility, including locations, hours and working patterns.

**We make health happen**

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

As Scrum of Scrum Master for the Service and Claims Operations Value Stream you will work with multiple Scrum Masters across multiple scrums to improve agile ways of working; helping to remove waste and improve productivity and engagement.

This is a new Scrum of Scrum Masters role whose focus is to support multiple scrum masters and scrums within the Service and Claims Operations Value Stream.

Focus will be on improving agile ways of working and processes. Aiding removal of impediments. Ultimately improving productivity and quality deliverables from Scrums.

**How you'll help us make health happen**:

- Being accountable for the continual development and improvement across multiple scrums for agile processes and ways of working, helping to remove waste and improve productivity and engagement.
- Support scrum masters to effectively facilitate all agile ceremonies assisting the scrums to meet their iteration goals (includes sprint pre-planning and planning, daily stand up's, sprint retrospective and sprint demos)
- Act as an agile coach to the scrums and scrum master, effectively support each scrum member to ‘be the best that they can be'.
- Assist the Product Owners/Managers to develop and maintain high quality user-stories, backlogs and drive the adoption of better tooling and processes.
- Assist scrum masters to remove impediments and protect the scrum from distractions.
- Contribute to the assessment and validation of solutions, designs, POCs (proof of concept) etc to ensure that end to end solutions are fit for purpose
- Work to appropriate the appropriate standards, development methodologies and strategic architecture frameworks
- Act as a bridge between the business, architecture, and development communities

**Key Skills / Qualifications needed for this role**:

- Proven commercial experience as a Scrum Master / Scrum of Scrum Masters
- You will demonstrate knowledge and experience of Service and Claims
- Working in an Agile environment and the using agile methods, such as Scrum, Kanban or SAFe
- Strong, proven leadership skills
- Technical knowledge or some familiarity with approaches, tooling and languages (exles could include PLSQL,.net, Python, R, C#, test automation frameworks, Azure Dev Ops, Snowflake etc)
- BCS BA certification or equivalent industry certifications (desired) such as Certified Scrum Master accreditation

**Benefits**

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa Global in this role you will receive the following benefits and more:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts

**Why Bupa?**

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact the recruiter.

Time Type:
Full time
Job Area:
IT
Locations:
Staines - Willow House, Victory House, Brighton