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Administration Lead

7 months ago

Ipswich, United Kingdom New Medical Systems Ltd Full time

ROLE SUMMARY Were looking for an experienced Administration Lead to join our team. The role will involve working closely with the Senior Leadership Team to deliver key outcome measures and planning. The position will include providing a comprehensive and efficient administration and coordination service. It would be advantageous if you had previous experience of working in an Ophthalmology environment.

Your attention to detail will paramount and youll thrive on ensuring you are providing a high level of service at all times. Youll use KPIs and service level agreements to ensure high standards of service are met and that continuous improvement is strived for. Newmedica is a fast moving, growing business so were looking for someone who enjoys working at pace and is comfortable managing multiple and often changing priorities. KEY RESPONSIBILITIES Provide a comprehensive and efficient administration and coordination service Ensure the smooth and efficient running of the service on a daily basis Provide leadership, line management support and performance management of the administrators.

Prepare and present data relating to services in collaboration with the Service Manager Provide administrative support as and when it is needed Review and optimise the administration structure and processes to support key performance measures and agreed targets. Ensure the administration team are working in a way that fully supports the delivery of high-quality care to patients and always looking for new innovative ways to improve the service. Embed processes into the administration function to prevent a single point of failure when managing the functions within the team. Promote and lead service improvement and implement change as required Participate in the revision of policies, procedures, protocols and documentation Oversee data capture and challenges to support the delivery of services Responsible for ensuring patients are booked in to relevant clinics Generic Responsibilities Role model the values of Newmedica Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support in all activities and interactions with employees, service users and other stakeholders.

Work across professional and organisational boundaries to improve services for all. Maintain their specific knowledge base and develop new skills. Value the contribution of the patient/ service user voice. Operate within any organisational codes of practice or those from a relevant professional body.

Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders. Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended. Comply with all health and safety legislation and local policies and procedures. Adhere to all organisational policies.

Have knowledge and understanding of technology in the workplace which is sufficient to maintain their efficiency Comply with the NHS Constitution in relation to the staff responsibilities that it sets out for NHS employees. Support their team/ services to create a positive environment Support and encourage the sharing of concerns about the safety and quality of care with senior leaders with the aim of improving safety and quality. Actively participate in creating an open culture within your team so that concerns and difficulties can be discussed safely and respectfully. Listening and understanding others who have concerns and taking a collaborative approach to work towards a solution to improve civility and respect.

Undertake all responsibilities in adherence with Newmedica Policies and Protocols for Infection, Prevention and Control. Promote by positive example both internally and externally, the purpose and vision of Newmedica. Undertake any other responsibilities commensurate with the grade of the post, which the principal or their senior management representative may from time to time require. STATUS OF THIS DOCUMENT This job description is a guide to the work that you will initially be required to undertake.

It may be changed from time to time, in consultation with you, to meet changing circumstances. It does not form part of your contract of employment. CRIMINAL RECORDS DECLARATION Newmedica is exempt from Rehabilitation of Offenders Act (1974) and we will ask applicants to disclose details of convictions, irrespective of whether they are spent or not. SAFEGUARDING It is the responsibility of all Newmedica employees and contractors to fully comply with Newmedicas safeguarding policies and procedures.

Individuals must ensure that they understand their role in protecting adults and children that may be at risk of abuse