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Community Care Worker

4 months ago

Matlock, United Kingdom Derbyshire County Council Full time

Are you passionate about making a positive impact on the lives of children and families? Starting Point, Derbyshire's leading front door service, is currently seeking a dedicated Community Care Worker to join our dynamic team.

At Starting Point, we are driven by the goal of providing exceptional services to children and families across Derbyshire. As a Community Care Worker, you will play a crucial role in assessing requests for intervention and determining the appropriate support needed. The work environment is fast-paced, requiring confident decision-making and effective teamwork. Building strong relationships with partner agencies and localities within Derbyshire is vital to ensure successful collaboration.

We are an office based service that triages and screens referrals for children across early help, safeguarding and specialist services. This post does not currently have direct face to face contact with service users or the members of the public however work is being undertaken in terms of continuing professional development in this area.

Our Community Care Workers are referred to as Referral Co-ordinators within our operating model.

There are 3 staff teams within Starting Point and Referral Co-ordinators on a rota basis support all areas of work. These teams are our Initial Response Team, Child Protection/Level 4 team and Child in Need/Early Help level 3 team.

Referral Co-ordinators are responsible for information gathering and triaging work in line with Derbyshire’s Stronger Families Safer Children model and Derby and Derbyshire Safeguarding Children’s Board Threshold document.

Team managers, Practice Supervisors (Social work) and Social Workers initially screen incoming referrals and assign work across the service. Managers, Practice Supervisors (Social work) and Social Workers support staff with advice and discussion on thresholds.

You will be responsible for triaging the information provided in referral by gathering information from agencies and talking to Parental Responsibility holders about the child or young person. You will liaise with partner agencies - including providing advice, guidance and signposting to universal/community Services. In liaison with the Managers, PS and SW’s, threshold decisions will be made in terms of outcomes for the referral and further actions, whether this is no further action, or referral to the Early Help Team or Social Care.

There are local timescales set to ensure that work is completed in a timely manner.

You will be required to undertake further training and development.

Good IT skills and a working knowledge of Mosaic are essential.

**Provisional Interview Date: w/c 18th September 2023